Assistant Manager- Crew Member - Joshua - Dairy Queen

Assistant Manager
Joshua, TX
Full Time
Our commitment to excellent customer service is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing high-quality food and beverages. We are currently looking for a talented Assistant Manager to join our team. Our operations are fast-paced, high quality, and customer service focused, so if you feel you have the experience and skills we're looking for, then we want to hear from you!
The Assistant Manager helps the General Manager with all areas of restaurant operations. He or she ensures that the restaurant operates smoothly and in a high state of cleanliness and provides strong leadership and supervision to the staff. In addition, the Assistant Manager ensures the staff is properly trained to provide exceptional service to customers and ensures that the kitchen and dining areas are kept clean and sanitary at all times. The Assistant Manager should have experience in restaurant and food service and the business skills to help manage the administrative, operational and financial aspects of the establishment.
RESPONSIBILITIES
- Oversees production of food according to sanitation and quality standards
- Manages supplies and ensures orderly work areas
- Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
- Ensures compliance with all applicable federal and state laws and all company policies
- Provides timely and accurate reports as required
- Addresses customer concerns and issues
- Ensures stated goals are met
- Sets the standard of consistent excellence, improving each day, and influences other employees with a positive attitude
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required; some post highschool education or training preferred
- One year of relevant experience preferred
- Experience in supervising and managing staff
- Strong computer and internet skills, including Microsoft Office suite
- Excellent communication skills, verbal and written
- Knowledge of budgeting, forecasting, staffing, and scheduling
- Strong financial acumen and PandL accountability experience
Crew Member
Joshua, TX
Full Time
Our commitment to excellent guest service is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for serving guests and preparing high-quality food and beverages. We are currently looking for a hard-working and motivated individual to join our team as a Crew Member. The Crew Member interacts with guests and staff in a cordial, efficient, and professional manner, helping them to understand our menu offerings and taking orders accurately. He or she will help with other duties such as cleaning and/or prep work.
The ideal candidate has a pleasant and courteous personality, excellent communication and interpersonal skills, and strong guest service skills. Candidates must be able to work in a fast-paced environment. This is a great opportunity to get started in the food service industry, and we encourage you to apply now!
RESPONSIBILITIES
- Greets all guests in a warm, sincere, and helpful manner
- Takes orders and serves meals and beverages promptly and courteously
- Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
- Helps with other areas of the restaurant when needed
- Completes opening and/or closing checklists
- Arrives early and prepared and is willing to stay past scheduled time, if necessary
- Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED preferred
One year of relevant experience preferred
Point-of-sale (cash register) and credit or debit card processing skills
Must have good communication and interpersonal skills to work effectively with customers, co-workers, management, and others
Abl to overcome obstacles while maintaining a friendly, positive attitude
Able to bend, kneel, squat, stand, and lift heavy objects as needed