Assistant Manager - REEDS Jewelers, Haywood Mall - REEDS Jewelers

Join REEDS Jewelers today! We proudly celebrated our 78th Anniversary in 2024. We’re family owned and operated with the highest standards of quality merchandise, superior customer service, and industry ethics. To learn more about us, visit our careers page at REEDS.jobs.

As a REEDS Assistant Manager, you will be responsible for inspiring associates to provide the best customer service, and support the Store Manager in all aspects of the store’s operations to ensure growth and profitability. It is the responsibility of the Assistant Manager to lead and manage the store’s repair department. You’ll own the essential organization of the department and strengthen the store’s customer service standards and communicate follow through. Assistant Managers also partner with the corporate office and take ownership of the flow of merchandise and asset protection in store transfers and case counts.

The ideal candidate is passionate about jewelry, gemology, and timepieces, and can confidently guide customers to their perfect piece. You are trustworthy, a natural go-to person, a positive influence on your team, and you're ready for more responsibility in operational policies and procedures.

As this role is intended to prepare you to grow with our company, you become more accountable to accurate and productive operations procedures and focus on the development of the team. Assistant Managers are exposed to the Store Manager’s day to day responsibilities and assists with scheduling, payroll, daily reports, and communicating sales goals. This also involves uniting with the store manager to coach the team through performance, reliability, and professionalism topics, and supporting the store manager’s efforts to recruit, train, coach, and motivate new team members.

Thank you for your interest, and we hope you submit your application!

Requirements

High School Diploma/Equivalent

Must have proven written and verbal communication skills

Demonstrated teamwork abilities

Proven Retail/Customer Service experience, at least 1 year

Management experience preferred

Comfortable utilizing technology such as iPads/tablets, Smartphones or computers

Bilingual a plus!

Benefits

Our sales team earns an hourly base pay rate and monthly commission.

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.