Assistant Operations Manager - ThriftBooks
Halethorpe, MD 21227
About the Job
ThriftBooks is the world's largest used book retailer! We believe in a workplace where respect for our employees matters, where promoting from within is how we grow, and where safety comes first in all our decisions and planning. At ThriftBooks, your work will help get inexpensive books into the hands of people who need them instead of going into landfill. We strive to create a friendly work environment with high standards of performance and rewards for excellence. We started out small and remember that encouraging people to do their best is how we expanded to our current scale.
If you want to learn about the intersection of technology, innovation, and good old-fashioned teamwork, we might be a good fit for you. Wherever you start in the company, our hope is that is a launching point to higher achievement. At ThriftBooks, your success is up to you.
Assistant Warehouse Supervisor
We have an opportunity available to bring on a skilled and focused Assistant Supervisor to our team!
This position is open on a temporary basis, with an option to convert to a permanent full-time position, depending on performance. We continually search
for ways to optimize the performance and productivity of our distribution/fulfillment centers, and are looking for someone who has a proven track record of success in these areas.
We are looking for leaders who are active on the work floor, and able to ensure policies and procedures are followed and that new processes are implemented. You will be
collaborating and communicating with employees, management, vendors, and the Corporate office to meet company and department objectives.
A successful candidate for this role is highly experienced in production/warehouse management, comfortable dealing with change, and enjoys getting into the details to drive improvements
every single day.
It is onsite in our Baltimore, MD Warehouse.
Skills and Responsibilities
- Serve as Assistant Supervisor on evening and weekend shifts
- Direct warehouse personnel to achieve prescribed objectives, including timely inbound inventory processed·
- Heads and oversees the warehouse Safety Committee, participates in implementing and managing safety-related processes
- Ensure that all Key Performance Indicators (KPIs) are on target for the operation for safety, cost, quality, inventory accuracy, and capacity
- Work directly with department Leads to maintain workflow of production throughout the warehouse.
- Create a positive team dynamic that encourages all employees to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience
- Drive continuous improvement to safety, cleanliness quality, cost, and delivery while growing and expanding capabilities within the warehouse
- Utilize the prescribed performance management process to drive performance excellence
- Facilitate and lead creating and sustaining a healthy, clean, and visual work environment to attract, train, and retain talent
Qualifications
- 3+ years management experience required in a warehouse-type environment
- Supporting effective Safety protocols
- Ability to operate in a “Customer First” environment
- Effective communicator/collaborator leading large teams in a multi-shift; high velocity environment.
- Experience in WMS, MHE systems, Time/attendance, and MS Office applications
- Inventory management experience with heavy sku environment
Other Requirements
- Ability to work a flexible schedule, focused on 2nd Shift hours, to include weekends
- Mindset of continuous improvement
- Metrics driven
- High energy
- Must be flexible to work multiple shifts
- Exceptional Attendance
We Offer
In addition to our competitive pay, benefits, Paid Time Off, and bonuses, we also
offer the support of a strong team environment, the opportunity to grow your
career with us, and multiple avenues of obtaining success in your role.
#BALMG
