Assistant Restaurant Manager - Woodie Fisher/Hilton Garden Inn Denver Union Station - Sage Hospitality

This position is open until 11/30/2024 or until filled.

Pay: $55,000/year

Our restaurant is open for breakfast (6am) through dinner service, and the Assistant Restaurant Manager will be expected to be available for both opening and closing shifts, weekdays and weekends.

Why Us?

The Hilton Garden Inn Denver Union Station is a 233-room hotel on the edge of the Union Station Neighborhood. Denver is on our doorstep – Union Station, Coors Field, and the Museum of Contemporary Art are all within a half-mile. We’re a Mile from Ball Arena events, with city dining all around, including our own Woodie Fisher Kitchen and Bar: the oldest remaining structure in Denver’s iconic Union Station neighborhood.

We offer (for Full-time team members):

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Free On-Site Parking or Complimentary RTD MyRide pass
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Job Overview:

The Assistant Food & Beverage Manager assists in the management of daily restaurant operations, Room Service, Bar, and catering in order to achieve customer satisfaction and quality service. Manages menu updates, promotions, guest service, accurate ordering. Implements beverage and liquor control procedures and ensures liquor law compliance. Aligns of company policies and brand standards. Responsible for quality service, achieving financial and service goals, and managing within approved budgets.

• Assist in overall supervision of the department as outlined in manager's job description.
• Complete environmental checklist for dining room.
• Spot check liquor pars. Order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Stay on the floor during peak hours.
• Communicate with guests and receive feedback.
• Observe, teach and correct staff's service.
• Monitor each guest experience.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.
• Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in recruitment, management and discipline of associates as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.

Education/Formal Training

More than two years of post high school education.

Experience

One to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Excellent comprehension for assisting with guest and associate matters. 
• Vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
• Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
• Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
• Must have knowledge of chemicals/agents for training purposes.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
• Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
• No kneeling required.
• Mobility -95% of shift covering all areas of outlets supervising.
• Continuous standing to assist at hostess station -minimal stationary standing.
• Climbing stairs -varies by location.
• No driving required.

Environment

Inside 95% of shift. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen.