Assistant Sales Manager - Custom Decorators Inc

Assistant Sales Manager

Job Description

Custom Decorators, a division of Hunter Douglas, is the premier in-home design and installation service for major retailers and brands in North America, specializing in custom-made window treatments, including blinds, shades, shutters, and drapery. Our professional design and installation team provides customers with expert guidance, premium products, professional installation, and exceptional customer service across the United States and Canada. We manage all aspects of our customers' projects from the creative concept through the ordering process and installation. For over 25 years, our innovation, expertise, and premier product offerings have provided ideal shop-at-home solutions and a tailored in-home shopping experience.

Job Summary

The Assistant Sales Manager (ASM) is responsible for supporting the day-to-day management and coordination of sales activities relating to CDI’s in-home window treatments design business and goals and objectives. This position will report to the Region Sales Manager. The ASM will assist in managing the growth of the region and the designers within the region.

Essential Job Functions

• Assist in the recruitment, interviewing, and training of new Designers.

• Assist in follow-up for unbooked appointments and unsold jobs with clients and Designers.

• Assist in helping answer designer’s questions as it pertains to Salesforce, Direct Connect and client responses to journey emails.

• Identify opportunities to help designers in the region close more sales using Salesforce dashboard elements, and client communication.

• Collaborate to identify opportunities to meet regional sales goals and objectives.

• Assist in following up on service issues with designers, clients, and customer service representatives.

• Partner with corporate management and leadership to help execute sales team initiatives.

Requirements

• 1+ years’ experience managing, recruiting, or training in a sales environment.

• 2+ years’ experience in commission sales.

• Preferably experience selling in the home or selling window coverings.

Job Skills and/or Abilities

• Microsoft Office skills including Outlook, Word, Excel, Teams/Zoom.

• Experience with the ability to influence outcomes through networking and negotiating.

• Experience using a CRM system (SalesForce.com preferred)

• Experience working with sales teams including corporate offices, sales managers and sales consultants working remotely.

• Ability to understand business issues and find creative solutions.

• Ability to coach and motivate a team and an individual in a positive manner.

Job Conditions

• Home office with high-speed internet; ability to use Zoom or Teams on camera for meetings.

• Job may require hours that exceed 8 hours per day and/or 40 hours per week.

• May require travel in local area and annual region or national meeting.