Assistant Territory Manager - AmeriGas
Phoenix, AZ
About the Job
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6400923
AmeriGas
AmeriGas is a Drug Free Workplace. Candidates must be able to pass a
pre-employment drug screen and a criminal background check. AmeriGas is
an Equal Opportunity Employer.
Assistant Territory Manager
Location: Phoenix, AZ, United States, 85009
Company: UGI Corporation
When you work for AmeriGas, you become a part of something BIG! Founded
in 1959, AmeriGas is the nations premiere propane company, serving over
1.5 million residential, commercial, industrial and motor fuel propane
customers. Together, over 6,500 dedicated professionals will deliver
over 1 billion gallons of propane from 1,800+ distribution points across
the United States.
## Posting
Job Summary (Purpose):
The Operations Manager has the operational responsibility for their
assigned district location(s). Under the direction of the Area Manager,
this position will manage operations of the district(s) with
accountability for employee safety, customer experience, operational
efficiencies and operating expenses.
Key Characteristics
- Ability to function independently in a supervisory role in the
absence of the manager
- Is committed to world class safety and customer service
Duties and Responsibilities:
Safety Management
- Is responsible for all aspects of safety within the assigned
district location, including compliance with safety codes and
policies,
- Articulates a safety vision for his or her team; considers the
impact on safety when making decisions
- Trains employees and monitors compliance safety policies and
procedures; accident avoidance and safety driving; consistently
reinforces safety messages
Customer Experience
- Makes customers a high priority; is committed to exceeding the needs
of all customers
- Proactively identifies problems that negatively impact the customers
experience
- Celebrates excellent customer service and recognizes individuals who
provide exceptional service to customers
- Partners with the Customer Experience Services team to resolve
customer issues timely as needed
- Conduct priority customer visits to enhance relationships and
conduct customer calls/visits to address issues.
Operational Efficiency
- Responsible for completing the weekly productivity and service
planners and coordinating efforts with the Service and Delivery
Coordinators through a weekly call; drives employee productivity and
meets or exceeds performance metrics for delivery and service
- Works closely with Service Coordinator and Delivery Coordinator to
ensure delivery and service orders are completed as planned
- Ensures procedures are followed to complete daily work accurately
- Reviews district performance reports and dashboards metrics
- Responsible for timely permit management
Team Management
- Plans, directs and manages staffing and development of employees by
effectively communicating company strategic goals; conducting
effective and timely performance appraisals; ensures all required
training for employees is completed
- Consistently communicates and updates critical performance areas for
the District and the Area to staff
- Monitors employee productivity through use of the Field Utilization
& Efficiency reporting and other tools
PI238160435
AmeriGas is an Equal Opportunity Employer and does not discriminate
against any applicants for employment based on their race, color,
religion, sex (including pregnancy, sexual orientation, or gender
identity), national origin, age, physical or mental disability, genetic
information, veteran status, uniformed service member status, or any
other status protec ted by law.
information, please see: https://www.azjobconnection.gov/jobs/6400923
AmeriGas
AmeriGas is a Drug Free Workplace. Candidates must be able to pass a
pre-employment drug screen and a criminal background check. AmeriGas is
an Equal Opportunity Employer.
Assistant Territory Manager
Location: Phoenix, AZ, United States, 85009
Company: UGI Corporation
When you work for AmeriGas, you become a part of something BIG! Founded
in 1959, AmeriGas is the nations premiere propane company, serving over
1.5 million residential, commercial, industrial and motor fuel propane
customers. Together, over 6,500 dedicated professionals will deliver
over 1 billion gallons of propane from 1,800+ distribution points across
the United States.
## Posting
Job Summary (Purpose):
The Operations Manager has the operational responsibility for their
assigned district location(s). Under the direction of the Area Manager,
this position will manage operations of the district(s) with
accountability for employee safety, customer experience, operational
efficiencies and operating expenses.
Key Characteristics
- Ability to function independently in a supervisory role in the
absence of the manager
- Is committed to world class safety and customer service
Duties and Responsibilities:
Safety Management
- Is responsible for all aspects of safety within the assigned
district location, including compliance with safety codes and
policies,
- Articulates a safety vision for his or her team; considers the
impact on safety when making decisions
- Trains employees and monitors compliance safety policies and
procedures; accident avoidance and safety driving; consistently
reinforces safety messages
Customer Experience
- Makes customers a high priority; is committed to exceeding the needs
of all customers
- Proactively identifies problems that negatively impact the customers
experience
- Celebrates excellent customer service and recognizes individuals who
provide exceptional service to customers
- Partners with the Customer Experience Services team to resolve
customer issues timely as needed
- Conduct priority customer visits to enhance relationships and
conduct customer calls/visits to address issues.
Operational Efficiency
- Responsible for completing the weekly productivity and service
planners and coordinating efforts with the Service and Delivery
Coordinators through a weekly call; drives employee productivity and
meets or exceeds performance metrics for delivery and service
- Works closely with Service Coordinator and Delivery Coordinator to
ensure delivery and service orders are completed as planned
- Ensures procedures are followed to complete daily work accurately
- Reviews district performance reports and dashboards metrics
- Responsible for timely permit management
Team Management
- Plans, directs and manages staffing and development of employees by
effectively communicating company strategic goals; conducting
effective and timely performance appraisals; ensures all required
training for employees is completed
- Consistently communicates and updates critical performance areas for
the District and the Area to staff
- Monitors employee productivity through use of the Field Utilization
& Efficiency reporting and other tools
PI238160435
AmeriGas is an Equal Opportunity Employer and does not discriminate
against any applicants for employment based on their race, color,
religion, sex (including pregnancy, sexual orientation, or gender
identity), national origin, age, physical or mental disability, genetic
information, veteran status, uniformed service member status, or any
other status protec ted by law.
Source : AmeriGas
