Associate Customer Relations Representative - Applied Medical

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Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field.  Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.

Position Description:

As an Associate Customer Relations Representative, you will be responsible for working within the framework of a team and performing the following activities:

• Enter customer orders and understand the Customer Relations team's processes.
• Comprehend and comply with safety rules and company policies.
• Work directly with external customers as well as Applied Medical internal departments, such as Credit, Field Operations, and Shipping.
• Assist with other tasks and projects, as needed.

Position Requirements:

This position requires the following skills and attributes:

• Bachelor's degree.
• More than one year of customer service experience in a call center setting, preferably within a manufacturing environment.
• Knowledge of Microsoft Excel and Outlook.
• Excellent oral and written communication skills.
• Excellent communication skills, both written and verbal.

Preferred:

The following skills and attributes are preferred:

• Experience with Systems, Applications, and Products in Data Processing (SAP).

Benefits:

• Competitive compensation range: $24 - $26 / hour (California).
• Comprehensive benefits package.
• Training and mentorship opportunities.
• On-campus wellness activities.
• Education reimbursement program.
• 401(k) program with discretionary employer match.
• Generous vacation accrual and paid holiday schedule.

Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply.

 

Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.

 

All compensation and benefits are subject to plan documents and written agreements.

 

Equal Opportunity Employer

Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.