Associate Director - Clinical Supply Systems - Eli Lilly and Company

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Clinical Supply Systems (CSS) team provides strategic direction, oversight, and management of clinical processes, information, and technologies within Clinical Trial Foundations (CTF) organization, Clinical Supply and Delivery (CS&D) organization and Greenwood Innovation Center (GIC) to deliver the right drug to the right patient at the right time, every time. We ensure seamless integration of Investigational Product, Commercial Product, and Ancillary strategies to ensure technology enables clinical trial design and execution.

The Associate Director, Clinical Supply Systems, will ensure timely delivery of Tech@Lilly milestones for operational readiness of clinical supply systems and other technology solutions within the Clinical Capabilities Organization, focusing on CS&D, GIC, and quality support. In this role, you will support definition and execution of implementation plans to deliver on the system strategies, integrations and improvements. The Associate Director is responsible for collaborating with business partners and Tech@Lilly to enable development, implementation and support of integrated, streamlined, and compliant systems to support clinical supply operations. This role will also work closely with external parties including vendors, industry authorities and related organizations to optimize Lilly’s clinical supply capabilities. Sound interesting to you? Read on to find out the key responsibilities you will have in this role...

Responsibilities:

• Understand business strategies, processes and technology as they relate to the clinical supply chain, operations at GIC and their associated systems
• Serve as domain expert to ensure data, process and/or technology are optimized across clinical supply systems, as well as other integrated systems
• Support internal audits and external inspections 
• Define, lead and execute implementation plans to deliver on technology strategies and related improvements 
• Develop critical success factors for pilots/projects
• Identify, monitor and communicate global customer (internal and external) needs/requirements related to process and/or technology performance and improvements 
• Lead organizational change, communication planning and training initiatives 
• Provide guidance and consulting into forecasting business plans and expenses as they relate to system improvements.
• Identify project implementation and system execution risks and raise issues appropriately 
• Lead progress on reporting activities and system metrics to leadership, process owners and end users 
• Partner with process owners, leadership, quality and IDS to ensure systems are being appropriately leveraged across the portfolio 
• Actively participate in and drive shared learning across the team 
• Work with vendors to improve customer experience and efficiencies 

Basic Requirements: 

• Bachelor’s in Business, Supply Chain Management, Engineering, Computer Science, or related field.
• At least 5 years' experience in clinical research, business integration, clinical supply operations, or supporting clinical systems with Operational Digitization (e.g. TULIP), ERP or Warehouse Management functionalities.

Additional Skills/Preferences:

• Knowledge and/or experience in organizational change with clinical trial sites, Lilly staff and external parties including vendors, industry experts and related organizations
• Knowledge and/or experience in clinical supply management systems and processes
• Prior experience with operations and systems used in the CS&D, GIC, or quality support organizations, including clinical data management interfaces.
• Good interpersonal and leadership skills
• Excellent oral and written communication skills
• Strong business insight
• Demonstrated strength in logical thought, problem solving ability and critical thinking
• Ability to communicate and influence across functional boundaries
• Ability and experience in positively handling and resolving conflict
• Flexibility in approach; able to adjust to unexpected business opportunities while also being a catalyst for change
• Knowledge of regulatory and quality requirements governing clinical development

Additional Information:

• Minimal travel ( 10%) may be required, both domestic and international.
• Work outside of core hours may be required to support the portfolio across the globe
• Position based in Indianapolis, rotating between LTC N campus and GIC as needed.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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