Associate Director, Residential Living - University of California, Irvine

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

Student Housing is a self-funded, large and complex campus department consisting of 6 housing communities and 3 support units, with more than 280 staff employees, 300-400 student employees and an annual operating budget of $120 million. Student Housing provides housing for approximately 9,000 undergraduates, graduate students and their families in over 250 buildings and approximately 3.3 million sq. ft.
Currently, Student Housing houses 51% of UCI's enrolled students (in conjunction with American Campus Communities, UCI's 3rd party housing partner) with a goal of housing 60% as part of the campus Long Range Development Plan (LRDP). Student Housing also provides maintenance and repair services to student residents.

The Associate Director of Residential Living supervises Residence Life Coordinators and support staff, and administers the resident and community support services component of a Student Life program. Provides vision, leadership, and oversees the day to day operations for Graduate and Family Housing resident relations, student conduct, and after-hours services. Provides direct service, support, and referral in response to individual or community concerns. Independently oversees day-to-day operations, and determines goals and performance expectations of subordinates. Directly supervises Residence Life Coordinators and indirectly supervises 25 paraprofessional staff: Housing Assistants. Makes recommendations concerning improvements of program /function to the Director of Residential Living and Learning. Provides support after hours to residents in crisis. Responds to questions, suggestions, and complaints. Conducts welfare checks as necessary. Serve as a member of the Graduate and Family Housing and Student Housing Emergency Response Team. Assesses community emergencies and determines appropriate actions.
Under the general direction of the Director of Residential Living and Learning, the Associate Director of Residential Living serves as a member of the Graduate and Family Housing Leadership Team and shares responsibility for a housing unit operation with annual operating budgets. As a member of the GFH Leadership Team, the incumbent collaborates with other managers to establish strategic plans and objectives affecting GFH student life and development across the organization. This includes developing shared priorities and advancing goals in support of student enrollment/retention, development, and inclusive excellence.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $$69,500.00- $$83,000.00 (Annual).


Required:

• Strong knowledge of University and departmental policies, processes, and procedures. Skill to establish and interpret service contracts. Demonstrated skill in developing and administering a budget.
• Knowledge of common University-specific computer application programs. Skills in monitoring / assessing people, processes or services, to make improvements. Demonstrated managerial skill in planning, organizing, monitoring and controlling multiple operational functions and services.
• Strong skills in active listening, critical thinking, negotiation, reasoning, organizing, written and verbal communication; multitasking and intercultural competence and uses these skills to develop original ideas to solve problems. Ability to compose reports, letters, instructions, and other documents with attention to clarity, tone, composition, and mechanics.
• Strong skills in project and program management, social perceptiveness to be aware of others' reactions and understanding why they react as they do. Ability to exercise good judgment, tact, diplomacy and professionalism. Ability to communicate and interact effectively with a broad variety of individuals in person, on the phone, and in writing.
• Advanced knowledge of Student Affairs / Student Housing /Graduate Life specialization.
• Advanced knowledge of advising and counseling techniques.
• Advanced knowledge of risk assessment principles along with the ability to evaluate risks and the likelihood of consequences. Demonstrated problem solving, decision making, and implementation skills.
• Strong leadership skills to motivate employees and influence attitudes and behaviors. Demonstrated ability to effectively supervise and lead. Ability to create, improve, and monitor work standards, procedures and systems that ensure effective service delivery.
• Proven skill in interpreting, enforcing, and explaining University policies and regulations. Demonstrated skill and experience in the administration of student conduct, policy enforcement, and adjudication of disciplinary cases, and facilitating meetings.
• Interpersonal and cultural competence skills to effectively communicate with and support a wide variety of people of diverse backgrounds, including understanding and respect for cultural, ethnic and individual differences.
• Ability to develop and maintain effective working relationships with a variety of constituencies including administrators, staff, students, and vendors. Ability to work cooperatively and effectively in group/team settings
• Ability to work independently and to follow through on assignments with minimal supervision. Skill in taking initiative, setting priorities, and managing time to complete work in a timely manner.
• Ability to manage multiple projects concurrently. Ability to respond with flexibility and efficiency to frequent changes in task focus, competing priorities, and multiple deadlines.
• Bachelor's degree in related area and / or equivalent experience / training.
• Valid Driver’s License.
• Minimum of 5 years of progressively responsible experience in residence life, programming, policy review, student conduct and student services.

Preferred:

• Master's degree

Special Conditions:

• Must pass background check and DMV clearance required.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here: http://www.leginfo.ca.gov/cgi
• Must be willing to assist in the event of an emergency/ natural disaster.
• Must be willing to work occasional overtime, nights and weekends.
• This person serves as a manager on-call to provide support and assistant afterhours.
• Must maintain CPR and First Aid Certified.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.