Associate Manager- MarTech & Identity - NBCUniversal

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

Do you want to help shape the future of streaming in the Digital Entertainment space? Do you want to work in an innovative, agile team backed by a world leading media company? Do you want to help build products that are data driven?

We are seeking a highly motivated Associate Product Manager to be part of our direct-to-consumer TVE product team. In this role, you will be responsible for managing the development and implementation of identity solutions across web, mobile, and connected TV along with managing our backend marketing technology architecture that makes these identities actionable. You will work closely with cross-functional teams to ensure our identity and martech initiatives align with business goals and inform how they deliver value to our customers and the business. This role supports NBCUniversal brands including NBC, NBC Sports, Bravo, Telemundo, Oxygen, SYFY, USA, and E!.

Responsibilities

• Execute product strategy and roadmap for NBCUniversal Identity within TVE products.
• Act as identity SME on the team, taking a wholistic approach to defining identity collection requirements and providing creative solutions to bridge gaps in identity collection between products.
• Partner with internal stakeholders such as Decision Sciences and Data Engineering to understand, prioritize, and maintain identity reporting to enable data informed decisions.
• Work with product peers to collaborate on identity strategy evolution, applying critical thinking to current challenges that drives the program forward.
• Identify market opportunities and customer needs through research, analysis, and engagement with stakeholders.
• Execute product strategy for proprietary marketing technology infrastructure, collaborating with vendors on feature enhancements.
• Maintain current marketing technology infrastructure, troubleshooting any issues that arise and providing regular communication to impacted teams as necessary.
• Ensure product quality through rigorous testing and validation processes.
• Act as point-of-contact for product marketing partners, providing regular status updates and real-time updates as necessary.
• Support Senior Product Manager, MarTech as a secondary point-of-contact for our marketing technology vendors.

• 2+ years of experience in product management, with a focus on marketing technology, data products, or related.
• Strong understanding of data technologies, data integrations, and data governance best practices.
• Experience working with programming languages (Javascript, HTML & Python preferred) and within AWS to troubleshoot issues and identify creative solutions.
• Fundamental understanding of APIs, webhooks and database management.
• A Bachelor’s degree in Business, Computer Science, Data Science, or a related field.
• Excellent analytical, problem-solving, critical thinking and decision-making skills.
• Strong communication and interpersonal skills.
• Curious and collaborative mindset, eager to truly understand the why’s and how’s.
• Consummate team player who can balance having a POV with the understanding that progress is through alignment, partnership and buy in across partners and stakeholders.
• Experience with at least one Digital Analytics platform (Adobe Analytics, Amplitude, mParticle, etc.).
• Experience working with Iterable and Branch is a plus.
• Must be willing to work in Universal City, CA or Stamford, CT.

Desired Characteristics

• Driven to find and improve solutions.
• Experience in technology or digital media, preferably with consumer-facing products.
• Excellent presentation skills, and the ability to convey complex data results in a simple and concise way.
• Team oriented and collaborative approach with a demonstrated aptitude and willingness to learn new methods and tools.
• A passion for TV and movies and defining the future of entertainment.
• Willingness to take ownership and drive initiatives to completion.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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