Associate Sales Engineer - BADGER METER INC

JOB REQUIREMENTS: Why Badger Meter? Badger Meter is a leading global
water technology company, with a mission to preserve and protect the
world's most precious resource. For more than 100 years, cities and
businesses have utilized our innovative and trusted solutions to enhance
operational efficiency and conserve water while making it more
affordable, clean and resilient. Just like every drop counts, at Badger
Meter every employee counts because our contributions have a lasting
impact on the world! What You Will Contribute: You will work with all
functional areas in the company to resolve any customer related
questions with the highest degree of accuracy, effectiveness and
promptness. You will be able to assist the customer from start to finish
and provide world class Customer Care along the way. Job Duties: *
Quote and work with Engineering & Marketing, etc. on specifications to
meet customer requirements, selection of product accessories, setting
priorities for product testing, and enhancements to our software tools
and systems. * Complete all customer inquiries such as quoting, order
entry, order status, and returns in a timely manner and continue to
follow up with the customer, updating them of any changes, until the
case is closed out and completed. * Enter orders, follow up with
customers with order status, review order for accuracy. * Act as the
primary resource for product and application questions received by
Customer Service Representatives by learning and understanding the
technology and benefits of all of the products available to recommend
the best product for customer applications. * Process return material
authorizations for warranty, repair and/or calibration. * Contribute to
sales engineering effectiveness by identifying short-term and long-range
issues that must be addressed, recommending options and courses of
action, and implementing directives. * Review the technical aspects and
documentation requirements and coordinate and provide these elements for
major project quotations by using software and other tools. * Act as an
internal escalation point for advanced customer related issues. *
Provide product training to internal staff and to external customers and
reps as requested. Education and Experience: * Associate's degree in
engineering, business, or related field preferred * 0-1 years of
related experience in customer service preferred Qualifications: *
Intermediate proficiency with Microsoft Word, Excel, and Outlook
required Competencies: * Collaboration: Work collaboratively with
others across the organization to achieve shared objectives. *
Communication: Convey information and ideas clearly and concisely to
individuals or groups in an engaging manner that helps them understand
and retain the message; listen actively to others. * Work Standards:
Setting high standards of performance for self and others; assuming
responsibility and accountability for successfully completing
assignments or tasks; self-imposing standards of excellence rather than
having standards imposed. * Initiating Action: Take prompt action to
accomplish work goals; take action to achieve results beyond what is
required; be proactive. Working Conditions: * Work is performed in an
office environment and requires the ability to operate standard office
equipment. * Work is performed in close proximity to others. Physical
Demands: * Must be able to sit for prolonged periods of time. *
Requires prolonged periods of talking/listening. Competitive Total
Rewards at Badger Meter: * Competitive Pay * Annual Bonus * Eligible
for Annual Pay Increases * Comprehensive Health, Vision, and Dental
Coverage * 15 days Paid Time Off + 11 Paid Holidays * Two Ways to Save
for Retirement: Badger Meter contr To view the full job description
please use the link below.
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* APPLICATION INSTRUCTIONS: Apply Online:
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