Associate Solution Executive, Clinical Staff Development - HealthStream, Inc

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

• A collaborative work environment
  
• A mission-oriented mindset
  
• Work-from-home flexibility
  
• A chance to grow your career
  

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Your Role As a HealthStreamer

Position Summary

The Associate Solution Sales Executive is a sales position within HealthStream with primary responsibility for aligning, positioning and selling a simulation solution portfolio to meet or exceed sales quota within a territory or assigned accounts in the healthcare space. This position requires collaboration with HealthStream assigned account executives and other solution executives. The role will have responsibility for all elements of the sales process, including market segmentation, prospecting, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.

Essential Duties and Responsibilities

You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training.

In this role, the Associate Solution Sales Executive seeks to align simulation solutions with the clinical and business objectives of the account, and increase HealthStream revenue in each account. The Associate Solution Sales Executive achieves these goals by positioning HealthStream as a Simulation Partner, by designing consultative solutions with measurable outcomes based on identified needs, and by assisting in the development of an enterprise simulation strategy that aligns their simulation investments with clinical and business objectives. Essential duties include:

• Prospecting Activities within Assigned Accounts: Cold calling, internet research, email, relationship building, and other tactics
  
• Identify and Qualify Opportunities: Align assigned HealthStream solutions with prospect initiatives, develop deep customer knowledge and relationships, identify funding source, secure key stakeholder sponsorship, and resolve obstacles/objections
  
• Demonstrate, Propose, and Present: Demonstrate HealthStream solutions to key stakeholders when applicable, present compelling value proposition, develop comprehensive and innovative proposals, answer questions, build ROI / business case when applicable, and follow up promptly and professionally
  
• Negotiate and Close Business: Create and submit agreements for signature, negotiate contract terms, secure commitment and signature, process contracts in contract management system, and effectively transition client to the implementation phase to ensure long-term customer success
  
• Territory Planning and Pipeline Management: Develop and update territory plans, manage pipeline in CRM system, update plans and pipeline, support sales leadership in strategy formulation, and present plans / pipeline to sales leadership effectively and succinctly
  
• Contribute to the HealthStream Sales Community: Develop and share best practices with teammates, facilitate internal discussions with key stakeholders, collaborate with other sales team members, contribute to positive work environment and morale
  
• Leverage Personal and Professional Development Opportunities: Develop and maintain outstanding product knowledge, build deep expertise in healthcare trends, enhance skills and abilities such as communication, presentation, negotiations, and teamwork
  
• Cross-Functionally: work with Marketing, Product Management and Operations to create value-added customer solutions aligned with HealthStream's vision, business principles, and values
  

Qualifications

What You Will Need to Be Successful

Education, Experience, and Knowledge Required

• Sales experience with a track record of at least 1 year of successful sales performance in highly competitive environments, preferably within the healthcare industry. B2B direct sales experience with workforce development related software, software as a service (SaaS), simulation solutions, or resuscitation solutions to healthcare accounts, including the continuum market is a plus.
• All aspects of B2B sales processes from prospecting through the closing of business, including, carrying a quota, sales training, forecasting, pipeline management, lead generation/management, RFP response, web-based and in-person presentations, product demonstrations, proposal generation, contract negotiations, and performance reporting. 15% - 20% travel expected.
• Excellent communication skills (both verbal and written) with the ability to quickly develop business relationships, ranging from the C suite to departmental directors to end users.
• Comfortable with working independently in an empowering, fast paced, results oriented culture
• High level of integrity and professionalism

Skills and Abilities Required

• CRM management (preferably salesforce) skills
• Solid computer skills Office Suite
• Web-based presentation skills
• Excellent written and verbal communication skills

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance

• Paid Time Off
• Parental Leave

• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability

• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection

• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!