Automotive Guest Concierge / Porter | Weekends Off | Rio Rancho - Christian Brothers Automotive

Christian Brothers Automotive 

Benefits:

• Closed Every Weekend 
• Paid Time Off & Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plan
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Chaplain care support available
• Employer-Paid Financial Wellness Program and App, Smart Dollar & Every Dollar
• Weekly Team Lunches

Job Title:

Automotive Guest Concierge / Porter

Location:  

2014 Southern Blvd SE, Rio Rancho, NM 87124

Job Overview:

As an Automotive Concierge / Porter for Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You will be responsible for providing safe and reliable transportation to and from our shop for our guests. Additionally, provide excellent customer service by greeting our guest, assisting with getting in and our of the shuttle and ensuring the shuttle is clean and comfortable.

Responsibilities include, but are not limited to:

• Desire to learn automotive repair service terminology and processes
• Check guests in and out
• Answer phone calls and schedule appointments
• Providing safe shuttle service for our valued guests in our branded vehicle
• Move and park vehicles (must be able to drive manual transmission)
• Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
• Keep the facility clean and organized
• Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
• Direct, coordinate, and participate in performing guest service activities as dictated by workload
• Serve as a community ambassador for the store through creating authentic relationships and partnerships
• Follow all safety policies and procedures
• Other duties as assigned

Qualifications:

• Drive manual transmission vehicles
• Proven successful customer service experience is required; driven to serve others
• Must have strong interpersonal skills to communicate with our staff, vendors, and guests effectively
• Valid state driver's license
• Meet required insurance driving record parameters
• Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
• Ability to seek and accept coaching and direction
• Ability to multitask and meet deadlines
• Proficient with Microsoft Office Suite or related software

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
• The employee is occasionally required to balance, stoop, kneel, and/or crouch
• The employee must occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
• Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m. with a one hour lunch included.

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. 

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.