Automotive Service Coordinator / Service Advisor-in-Training - HERTRICH Family of Automobile Dealerships

Automotive Service Coordinator / Service Dept. Assistant

Hertrich Family of Automobile Dealerships seeks an energetic Automotive Service Coordinator to enhance our world class service team!

- Are you looking for spectacular growth opportunities?

- Do you thrive in a fast-paced environment where you have unlimited career potential?

- Are you an enthusiastic individual who wants to work for a mission driven company?

Then our Company is the right fit for you! Hertrich Family of Automobile Dealerships, the largest automotive group in Delaware and the Eastern Shore is seeking a Service Advisor to join our professional team.

Our Automotive Service Consultant is responsible for overall commitment to client services for our dealership clients. In this position, you will use networking and client relationship skills to sell the Company's services

Hertrich offers:

Extremely Competitive Salaries

Medical, Dental, Vision, Disability, & Life Plans

Paid Vacation

Paid Holidays

Personal Days

401K Plan with Employer Match

Employee Purchase Discounts

Auto Service Coordinator / Writer Duties Include but are not limited to:

Meet and Greet Service Customers promptly

Answer incoming service calls and schedule appointments

Coordinate repairs/service orders with Technicians

Record and report issues to Service Manager

Ensure complete customer satisfaction by getting it right the first time

Suggest appropriate additional service to the customer

Assist with Warranty Claims

Other duties as directed

Automotive Service Coordinator Qualifications:

Must be a customer-oriented, self-motivated team player

Prior sales and/or customer service experience required

Prior upselling experience a plus

Must be computer literate

High School Diploma or GED required

Must be available to work a flexible schedule that will include some evenings and Saturdays

Must have a valid driver's license and few to no points on driving record.

"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO employer. Job seekers will be given consideration without regard to their disability or protected veteran status."