Automotive Service Manager

$120,000 to $175,000+ a Year

Automotive Service Manager/Director Experience is Required.

Are you a skilled leader who excels at driving client and employee satisfaction? A leading Automotive Group in the greater Palm Beach area is seeking to hire an Experienced Automotive Service Manager, with a proven track record of success, to ensure the smooth operation of our Service Department, oversee a team dedicated to delivering top-notch customer service, and maintain the highest standards of vehicle maintenance and repair.

Our ideal candidate will be organized, highly motivated, and have a diplomatic leadership style as well as 3+ years as a Service Manager or Director. We’re looking for a high caliber individual that will grow with us and foster a positive work environment for our employees.

All applications are confidential.

Responsibilities include:

• Lead and motivate a team of service advisors, technicians, and support staff to achieve departmental goals and objectives
• Hire and manage automotive technicians, service advisors, and support personnel
• Foster a customer-centric environment focused on delivering exceptional service experiences and building long-lasting relationships with clients
• Manage day-to-day operations of the service department, including scheduling, workflow management, and quality control
• Collaborate with other departments to optimize overall dealership performance and customer satisfaction
• Monitor key performance indicators (KPIs) and implement strategies to maximize productivity, efficiency, and profitability
• Ensure maintenance and repairs are performed correctly
• Ensure proper equipment maintenance and a safe working environment

Qualifications/Requirements: 

• 3+ years of Automotive Dealership Service Management experience leading and managing a team to meet and/or exceed goals is required
• Team builder with strong leadership, managerial, and motivational skills
• Verifiable track record of growing the business and high customer satisfaction
• Outstanding customer service and customer/employee retention skills
• Financial and business acumen and the ability to increase revenue and profits
• Self-motivated, goal oriented and thrives in a fast-paced environment
• Excellent computer, customer service and communication skills
• Professional appearance and demeanor
  
  

Benefits:

• $120,000 - $175,000 or more a year
• Generous Bonus Structure
• State-of-the-art tools and service facility
• Relocation assistance
• Full Family Benefits – Medical, Dental, Vision, and Life Insurance
• Flexible Spending Account (FSA)
• 401(k) Retirement Plan
• Paid Vacation, Holidays & Sick Time
• Employee discounts on products, services and vehicle purchase plans
• Long-term job security and advancement opportunities within the group
  
  

We are an Equal Opportunity Employer.