BDC Representative - Farris Jeep
Morristown, TN 37813
About the Job
Farris BDC & Sales Associate
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Business Development Center. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.
Once the customer arrives to the Dealership, you will work with them through the entire sales process. You will be assist in the product selection, vehicle demonstration, sales close, and after sale follow-up.
Responsibilities:
• Answer customer calls and establish follow-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily.
Qualifications:
• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen
• Willing to work some weekends.
Dealership Benefits:
- Strong weekly base salary
- Significant bonus paid for each vehicle sold
- Large bonus paid for every appointment that shows
- Huge monthly bonus paid based on total volume
- No late nights or Sundays
- Paid holidays and vacation
- Healthcare and matching 401K
- Employee discounts
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Business Development Center. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.
Once the customer arrives to the Dealership, you will work with them through the entire sales process. You will be assist in the product selection, vehicle demonstration, sales close, and after sale follow-up.
Responsibilities:
• Answer customer calls and establish follow-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily.
Qualifications:
• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen
• Willing to work some weekends.
Dealership Benefits:
- Strong weekly base salary
- Significant bonus paid for each vehicle sold
- Large bonus paid for every appointment that shows
- Huge monthly bonus paid based on total volume
- No late nights or Sundays
- Paid holidays and vacation
- Healthcare and matching 401K
- Employee discounts
Powered by JazzHR
Source : Farris Jeep
