BRANCH MANAGER I - Fox Communities Credit Union

We currently have a career opportunity for a full-time Branch Manager I at our Pulaski branch!

The Branch Manager manages the day-to-day activities of the branch team to ensure that team members are meeting established branch goals and service standards. This includes supporting and promoting the Fox purpose, mission, vision, values, and Member Experience programs and ensuring that the branch operates within staffing module guidelines.

The primary responsibilities of the Branch Manager role include but are not limited to:

• Promoting and upholding the Fox Purpose, Mission, Vision, and Values
• Hiring, monitoring, and supporting development for the branch team, providing daily performance and growth and development coaching to team members
• Monitoring branch goals and other performance and operational measures, and ensuring that appropriate steps are taken to correct unsatisfactory results
• Overseeing service and staffing levels of the branch, including MRO team members, to make sure the branch has adequate coverage and is responding to members’ needs quickly while ensuring the members’ overall experience is of the highest quality
• Maintaining communications with the VP of Branch Operations, preparing and submitting standard reports, and attending scheduled management meetings
• Monitoring all branch activities to ensure compliance with established credit union policies and procedures
• Monitoring key products/sales within the branch office to ensure profitable and sound business practices for the credit union, a high quality of service for members, and that team members are maximizing opportunities to sell products
• Holding team meetings to discuss areas needing improvement, changes to procedures or services, and to present general information and updates, including recognizing accomplishments and other activities of the team
• Building member relationships and ensuring the team is doing the same
• Utilizing Gallup Resources to improve the engagement of team members
• Ensuring branch facilities are maintained and serviced appropriately
• Acquiring training and maintaining current knowledge as a loan interviewer to help with overflow consumer lending needs at the branch
• Assisting MRO’s, MSR’s, tellers, and other departments when needed
• Committing to positively representing Fox in the community

Candidates for the Branch Manager position should possess:

• (1) A two-year college degree, or (2) Completion of a specialized course of study at a business or trade school, or (3) Completion of a specialized and extensive in-house training or apprenticeship program
• Three to five years of similar or related experience
• Professional, well-developed interpersonal skills necessary for leading the team and servicing credit union members
• Ability to communicate effectively, both verbally and in writing
• Ability to prioritize and meet deadlines
• Flexible availability, including rotating Saturdays

Branch hours: Mon.-Fri. 8am-5:30pm, Sat. 9am-12pm (every third Saturday rotation, assisting at another Fox location in Green Bay)

Fox Communities Credit Union is a $2.9 billion in assets community-based credit union serving more than 130,000 members at over 20 locations. We take pride in being a progressive, member-owned, full service financial institution dedicated to serving the community.

Fox Communities Credit Union believes our team members are our most important asset. We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, paid time off and caregiver leave! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now!

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.