Back Office Automation Lead - West 4th Strategy

Back Office Automation Lead
ROLE
We need a Back Office Automation Lead to support the Defense Health Agency (DHA) under a contract focused on delivering Test & Evaluation (T&E) services for IT systems and automation processes. The DHA is responsible for providing medical services and support to military personnel and their families, ensuring the readiness of the U.S. military medical force. The Automation Lead manages day-to-day back-office automation activities including defining and coordinating automation strategy, design, development and execution. This is a full-time position with a competitive salary and comprehensive benefits package.

RESPONSIBILITIES

• Responsible for managing day-to-day testing activities required for completion of test events.
• Develop and coordinate a test strategy that will address and identify work breakdown structure, test architecture, schedule, deliverables, required resources, risk assessment, and quality control.
• Coordinate with Government Test Manage.
• Serve as Liaison between the Test Team, T&E Management, the Government Test Manager, the Product Manager, and Functional Area Management Teams.
• Maintain situational awareness of issues that may impact the completion of assignments.
• Ensure that T&E Management and Government Test Managers are kept informed.
• Understand the architecture and configuration of test environments and test scenario conditions/parameters.
• Provide overall frameworks for all of the tests to be performed for a test engagement.
• Identify types of tests needed and objectives to be addressed.
• Analyze documents (e.g., design, requirements, architecture, diagrams, flowcharts).
• Train test analysts in development and execution of test cases, test scripts, test scenarios and user stories.
• Document and track test events in test management tool for planning, execution, and reporting.
• Facilitate daily and weekly internal and external status meetings, trainings, and test strategy meetings.
• Ensure testing team is well informed of ongoing testing activities and all MHS applications.
• Identify risks early in the project lifecycle.
• Forecast for future test events to includes scope, complexity, requirements analysis breakdown, projected hours, risks, issues, and assumptions.
• Provide support regarding application and environment risks, system architecture, software delivery processes, and scheduling impacts.

REQUIRED SKILLS / EXPERIENCE

• Knowledge of Business Intelligence Reporting, Scripting with R and Python, RPA, and Machine Learning.
• Proficiency in Tableau software, Power BI or equivalent.
• Experience in dashboard design, report creation, calculated fields, and data blending.
• Experience in interpreting business needs and translating them into effective visualizations.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, both written and verbal.
• Ability to work independently and collaboratively in a remote team environment.

REQUIRED EDUCATION / CERTIFICATIONS

• Bachelor’s degree in business analytics, Computer Science, Information Systems, or a related field.
• Minimum of 5 years’ experience in business intelligence, data analysis, or a related role.
• Minimum 2 years’ experience with Robotic Process Automation using software such as UiPath

LOCATION

• Fall Church, VA

CLEARANCE

• U.S. Citizenship and ability to obtain adjudication for the requisite background investigation

CLIENT

• Department of Defense (DoD), Department of Health Agency (DHA)

TRAVEL

• Travel may be required.

WORK HOURS

• Full-time = 40 hours a week, 8 hours a day

BENEFITS

• Comprehensive healthcare, vision, and dental.
• Retirement (401k & Roth)

EMPLOYMENT CLASSIFICATION

• Employment Classification Eligibility — W2

RELOCATION

• Not eligible for relocation benefits

West 4^th Strategy is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.     

Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.


 

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