Bakery Assistant General Manager - SusieCakes

SusieCakes is coming to OKC, and we are looking to hire an Assistant General Manager to be a large part of this new bakery team! Estimated opening is set for February 2025.

We are seeking someone that has:

• Experience overseeing a retail/restaurant location for at least 3+ years
• Passion for creating a great guest experience
• Loves to train & develop team members
• Previous management roles within the food service industry/hospitality
• Has a consistent track record of employment history
• Looking to grow their own career

If this sounds like an opportunity you are interested in, then we would love to chat with you!

Please apply to the link and complete your application process today! This a great opportunity to join a wonderful company as we are in expansion mode for the next few years!

Salary is estimated to be around $50,000-60,000 per year.

BENEFITS & PERKS

· Flexible work schedule- Day shifts!

· Free non-slip shoes (annually!)

· Birthday month PTO with complimentary cake

· Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)

· Medical, dental, vision insurance

· Vacation, 401k, FSA

· Paid Sick Time

· Referral Program

· Pet rescue reimbursement and pet insurance

· Flexible return to work schedule for maternity leave

· Generous 50% discount to all our delicious desserts!

At SusieCakes, we make old-fashioned, sentimental dessert favorites – just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. “Connecting through Celebration” is our purpose and what we strive for every day with our team members, our guests and our community.

Our bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.

The Assistant General Manager (AGM) position is a manager in training role. They inspire, train, and support the guest service team. Additionally, they support the General Manager with the guest service needs for multiple locations.

LEADERSHIP ATTRIBUTES

• Creates a fun, lively and celebratory environment
• Possesses and demonstrates a “One team, One goal” philosophy
• Works in an organized, deliberate and fast-paced manner
• Possesses a small business owner mentality and thrives in an entrepreneurial environment
• Works with Market Leader and General Manager to develop achievable objectives and a plan to improve the bakery success metrics

PHYSICAL REQUIREMENTS:

• Frequent walking, kneeling, bending and reaching overhead
• Able to stand for extended periods of time
• Must be able to lift, move and carry up to 50 pounds

QUALIFICATIONS:

• Two years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
• Excellent verbal and written communication skills
• Exceptional interpersonal and team building skills
• Ability to train, coach, and counsel team members
• Exposure to financial and operational accountabilities
• Ability to work in multiple regional locations
• Ability to adapt to a flexible schedule according to business needs
• Must have reliable transportation and valid driver’s license

EDUCATION:

• Associates or Bachelors degree with a focus in Business or Hospitality preferred
• High school diploma or GED required

PHYSICAL REQUIREMENTS:

• Frequent walking, kneeling, bending and reaching overhead
• Able to stand for extended periods of time
• Must be able to lift, move and carry up to 50 pounds

LANGUAGE SKILLS:

• Must be able to speak, read, and write English

OTHER:

• Ability to work flexible hours, including weekends and holidays
• 47.5 hour anticipated work schedule average per week