Bakery Manager - Hansens IGA

Position Purpose:
Represent our store's image in a positive manner by providing our customers with helpful, courteous service and responsible for all functions, performances and staff in the bakerydepartment.

Qualifications/Skills:

• Must be 18 years or older.
• One year of baking experience.
• One year of supervising experience, preferred.
• Honest, team-oriented person who has a good work ethic.
• Must have a friendly, courteous, service-oriented attitude.
• Able to perform work independently to achieve company goals and policies to staff
• Able to handle working with confidential information.

Education:
High School Diploma or equivalent.

Certificate(s):
Must have or able to obtain food sanitation certification within six months.

Specific Duties and Responsibilities:

Manager

• Meet gross profit P/L goals established by the corporate office.
• Understand pricing and accurately price products.
• Serve our customers needs by supplying them with desired bakery items.
• Deal with customer concerns and/or complaints.
• Create value added items to boost gross profit and for selection.
• Order all bakery items to meet deadlines and have adequate product.
• Knowledge of safe work practices..
• Make merchandise display changes.
• Fill and display bakery products for appealing and fresh look according to company standards.
• Delegates responsibilities to department employees.
• Responsible for the training of all new department staff.
• Understand different seasonal item offerings for the department.
• Directs and enforces company policies to all store employees.
• Deal with vendors and salespersons regarding department products.
• Follow sanitation practices and health regulations and wear appropriate attire.
• Make decisions regarding store policies and functions.
• Generates weekly department schedules by Thursday noon.
• Able to recognize bakery products. And proper package and label product.
• Cleans the bakery area, including but not limited to the ovens, cooking utensils, floor, cooking pans, holding bowls, tables, slicer, etc. during all shifts.
• Prepare food items for self-service case and special orders.
• Wrap, package and label prepared foods.
• Take specialized orders from customers.
• Stock, Face and rotate existing product. Markdown expired product.
• Frost, decorate, and sprinkle bakery product as needed.

General

• Interaction with customers will be friendly, courteous, positive and enthusiastic.
• Use the Ten Foot rule.
• Directs or shows customers where items are in the store.
• Stays productive while punched in.
• Other duties as they are assigned.

Physical Requirements

• Lift 40lbs occasionally, 25lbs regularly.
• Stand for the duration of work shift.
• Occasionally walking into a cooler that is 35 degrees Fahrenheit.
• Reaching and pulling regularly.

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