Bank Teller - Marquee Staffing

Teller Position Overview

Provide exceptional customer service as a teller by assisting clients with account services and transactions. Promote banking products and support branch teams as needed to ensure smooth teller operations.

Key Teller Responsibilities

• Engage clients in teller interactions to recommend banking products and identify cross-selling opportunities.
• Ensure a consistently excellent experience for all branch visitors, serving as a welcoming and knowledgeable teller.
• Resolve client concerns promptly and effectively, focusing on customer satisfaction at the teller line.
• Process a variety of teller transactions, including:
• Client transactions
• Debit card services
• Online banking assistance
• Check orders
• Cash orders and shipping (if applicable)
• Safe deposit box services (if applicable)
• Maintain teller compliance with regulations, including:
• Bank Secrecy Act
• Customer Information Program
• OFAC
• Participate in teller training and comply with all regulatory requirements.
• Address operational issues and escalate as necessary for efficient teller operations.
• Maintain a safe, secure, and organized work environment within the teller area.
• Attend regularly and perform additional teller tasks as required.

Required Skills and Qualifications

• Proficiency in Microsoft Office and relevant teller software.
• Strong mathematical and analytical skills essential for teller duties.
• Excellent communication and interpersonal skills to enhance client interactions.
• Effective time management and organization for efficient teller services.
• High attention to detail and accuracy in teller transactions.
• Knowledge of banking products, regulations, and particularly BSA.
• Experience in cash handling, crucial for teller responsibilities.

Education and Experience

• High school diploma or equivalent required.
• Six months of branch banking experience preferred.
• Minimum six months of cash handling experience required, preferably in a teller role.

Job Type: Full-time

Pay: $23.00 per hour

Schedule:

• 8-hour shift

Experience:

• Cash handling: 2 years (Required)
• Bank Secrecy Act: 2 years (Required)
• Banking: 2 years (Required)

customer service, member service, cash handling,customer service, member service, cash handling,