Bartender - The Common Man Family - Great American Dining

Bartender

Classification? Nonexempt.

Salary Grade Hourly wage plus gratuities

Reports to Management team

JOB DESCRIPTION

Summary/Objective

This position plays a major role in a guest's dining and/or bar experience. Consistency is a key element in a positive experience, which is achieved by always following recipes. A bartender must be friendly, outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively while retaining self-composure.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to achieve TEAM certification yearly.
• Welcome each guests personally within 30 seconds.
• Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through bartender's actions.
• Work as a team with all Common Man's personnel to maintain an effective atmosphere and an efficient food and beverage service.
• Work with others to keep all areas cleaned and stocked to company standards at all times.
• Mix, garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes.
• Ring drink orders into computer immediately, collect money from guests for drinks served and make change.
• Arrange bottles and glasses to maintain an attractive display in agreement with [Company Name]'s standards.
• Wash and sterilize stemware.
• Be attentive! Offer assistance before the guest has to ask for it.
• Count drinks guests are served.
• Place current bar tabs in front of guests at all times.
• Monitor and ensure that no guest receives more than the allowed number of specific drinks.
• Anticipate your guest's needs. Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand, making eye contact, etc.), and acknowledge the guest to let them know the bartender will be right with them.
• Learn guests' names, occupations and favorite drinks. This will make [Company Name] a special place for them.
• Serve alcohol responsibly. Should a guest reach the state where the bartender does not feel the guest should drive, supply a taxi. Do not hesitate to ask for management intervention if necessary.
• Perform other duties as directed.

Competencies

• Customer Focus.
• Communication Proficiency.
• Organizational Skills.
• Stress Management/Composure.
• Time Management.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates behind the bar and may be working in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping and tripping.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Walk and stand during entire shift.
• Continuously reach, bend, lift, carry, stoop and wipe.
• Remain stationary for long periods of time.
• Frequently wash hands.
• Be able to lift up to 35 lbs.
• Be able to manipulate fingers, hands and arms to cut, measure, pour, serve, carry and wipe.
• Be able to hear and talk.
• Good close and distance vision and ability to adjust focus between the two.

Position Type/Expected Hours of Work

This position regularly requires long hours and frequent weekend work.

Travel

No travel is expected for this position.

Required Education and Experience

[Indicate education based on requirements that are job-related and consistent with business necessity. Examples are given below.]

• High school diploma or GED.
• Prior experience working in a restaurant.
• Basic knowledge of beer, wine and spirits, and familiarity with standard drink recipes.

Additional Eligibility Qualifications

• Must be 21 or older.
• Must maintain an applicable state health and/or alcohol compliance card.

Work Authorization/Security Clearance

AAP/EEO Statement It is the policy of Common Man to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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