Bid and Proposal (BP) Director - Qsource
Baltimore, MD 21201
About the Job
The Bid and Proposal (BP) Director is responsible for overseeing the development and submission of high-quality, competitive bids and proposals in response to requests from clients and prospects. The role works with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling. The BP Director leads a team and oversees the pre-RFP, bid, and proposal and submission process,, ensuring that all proposals meet company standards, organizational mission, and client requirements and are positioned to maximize opportunities to secure business opportunities. After the bid submission, the BP Director remains involved through the presentation and negotiation stages, ensuring all lessons learned are fed back and implemented.
Essential Duties and Responsibilities
- Identifies new business opportunities by monitoring public and private sector tender portals.
- Collaborates with senior leadership to align bid strategies with company goals.
- Leads the entire bid lifecycle from initial request to final submission, including reviewing bid invitations, conducting bid/no-bid analysis, and establishing timelines.
- Develops and implements strategies for winning bids and proposals.
- Analyzes market trends and client requirements to inform bid strategies.
- Works with finance and operations teams to develop competitive pricing strategies that align with bid requirements and profitability targets.
- Coordinates and manages multiple bids simultaneously, prioritizing tasks and resources.
- Understand and resolve complex technical, strategic, and business issues.
- Prepare and review the commercial aspects of the bid, ensuring all products and services are included in the final price to the customer.
- Contributes to the written proposal - both in terms of content and presentation.
- Manage the bid budget and monitor and report on overall performance against KPIs.
- Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines for on-time submission of compliant and commercially sound bids.
- Coordinate and plan all client presentations required as part of the bid submission.
- Builds and maintains relationships with clients and partners to enhance proposal success.
- Attends client meetings and presentations as needed to support the proposal process.
- Implements best practices and innovative approaches to enhance efficiency and effectiveness.
- Collaborates with internal stakeholders and subject matter experts such as sales, operations, finance, and compliance to ensure content is complete, accurate, and maximizes business opportunities.
- Manages budgets, resources, and timelines to ensure on-time and high-quality proposal submissions.
- Participates in negotiations to secure favorable terms and conditions while focusing on profitability.
- Builds, continuously refines, and improves bid processes, template libraries, and best practices to enhance efficiency and effectiveness.
- Ensures bid content, including executive summaries, value propositions, pricing models, and technical responses, is compelling, persuasive, accurate, compliant, and tailored to the client's needs.
- Provide training and development opportunities to enhance team performance.
- Drive continuous improvement through post-bid reviews, both internally and with customers.
- Risk tracking and management throughout the bid process.
- Tracks bid performance metrics and conducts post-bid analysis and debriefs to identify trends, analyze win/loss data, identify areas of improvement, and implement lessons learned for future bids.
- Hires, trains, supervises, and supports team members, ensuring adherence to company policies, and performance standards, and fostering a collaborative work environment.
- Manage daily team activities, monitor performance, and resolve any operational issues.
- Oversees and coordinates all team activities, ensuring alignment with organizational goals, optimal performance, and quality deliverables through effective leadership and strategic planning.
Knowledge, Skills & Abilities
- Advanced computer skills (MS Word, Excel, PowerPoint) with the ability to utilize various project management software applications and proposal management software.
- Strong ability to build collaborative
- Excellent organizational skills with the ability to respond to and coordinate multiple activities simultaneously under short time frames.
- Ability to work independently and present professionally with internal and external customers.
- Excellent communication skills, oral and written. Keen attention to detail, ensuring accuracy and consistency in all proposals.
- Effective planning and priority setting. Ability to simultaneously manage several complex projects while working under pressure to meet deadlines.
- Strong leadership and team management skills.
- Embraces continuous improvement by staying updated on industry trends, market insights, and emerging best practices in bid management.
- Strong analytical, strategic thinking, problem-solving, and critical thinking skills.
Education, Experience, & Licensing Requirements
Education
- Bachelor’s degree in Business Administration or a related field or an equivalent combination of education and experience required.
- Advanced degree (MBA or equivalent) preferred.
Experience
- Seven (7) years of experience in bid and proposal management, preferably in a healthcare or related industry required.
- Three (3) years of project and team management/leadership experience required.
- Three (3) years of experience with government contracts required.
- Experience with cost accounting, pricing, and estimating concepts and principles required.
- Experience working within a non-profit organization is preferred.
Travel Requirements
- Employee will work remotely from a home-based office. Approximately 25% travel required.