Bilingual Administrative Assistant - Institute for the Redesign of Learning

Join Our Compassionate Mental Health Team as an Administrative Assistant!

Are you passionate about making a difference in mental health care? We’re seeking a dedicated Administrative Assistant to support our team at our South Pasadena Clinic, where empathy and efficiency come together to create a welcoming environment for our clients. If you thrive in a dynamic setting and are committed to providing exceptional organizational support, we’d love to hear from you. Be a key part of our mission to provide quality mental health services and contribute to the well-being of our community!

Our Administrative Assistants support program directors, office managers, coordinators, related service staff, parents, and external stakeholders. They are responsible for managing various organizational and communication tasks, which ultimately help our teams provide essential educational and therapeutic services to individuals of all abilities.

Salary Range: $18.25 - $21.52/hr
*Salary range is contingent upon relatable experience, credentialing/certification, education, and use of a second language in your role (50% of the time).

As an Administrative Assistant, you will (list is not inclusive of all duties):

• prepare and complete client reports, attendance, and assignments on the computer using intermediate/advanced WORD and EXCEL and utilize online computer programs.
• communicate with customers, employees, administrators, and the general public regularly utilizing computers, telephones, and internal/external mailing systems.
• Maintain various complex, privileged, and sensitive files/records for personnel & clients.
• serve as the Administrative Assistant to the Program Managers, Billing Coordinators, Contract Administrator, and Director.
• maintain confidentiality, including management issues, personnel, parents, and clients.
• act as a Directors’ representative by screening telephone calls, receiving, answering, and directing telephone inquiries to the appropriate personnel, and greeting and assisting office visitors.

Incentives and Benefits of Joining Our Team:

• Competitive total compensation package
• An excellent mentorship program and exceptional training provided
• Intentional professional growth plans (we promote from within!)
• Dedicated support from our Leadership Team 
• Health, dental, and vision insurance as well as a $25,000 life and AD&D insurance policy (if eligible).
• Generous paid time off with up to 4 weeks (depending on position) of paid vacation, up to 13 paid holidays, and up to 5 paid sick days.
• Retirement plan and medical and dependent flexible spending accounts.

You will need the following minimum qualifications to be considered:

• High School Diploma
• Bilingual in English/Spanish
• 1-year experience working in an office setting
• Proficient in modern office technology and equipment, including Microsoft Office (Excel, Word & Teams), Adobe, Zoom, basic email, and Internet, and learn and adapt to new systems and software
• Valid California Driver’s license
• Auto insurance liability coverage (25/50k liability coverage)
• Must clear a current background check through the FBI and state agencies
• A current TB Test (within the last 6 months)

Environment & Physical Qualifications: Work is performed indoors in the MH office, which is a climate-controlled environment. Office equipment such as a computer, telephone, fax, copier, and other office equipment is easily accessible. High-paced environment, often stressful and demanding with high traffic of employees and providers; and frequent interruptions and interactions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle or feel; reach with hands and arms, and talk or hear.  Working at a computer up to 50-75% of total work hours. The employee may occasionally lift and/or move up to 50-pound boxes.  Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

ABOUT IRL

The Institute for the Redesign of Learning (IRL) is a multi-service, community-based Special Education, mental health, job development, and training facility for special needs children, students, and adults. IRL began in 1974 when its founder, Nancy J. Lavelle, Ph.D., created the Almansor Education Center located in a church on Almansor Street in Alhambra, California. With the belief that every student has the ability to “take charge†of their own learning process, Dr. Lavelle established a unique environment and individualized curriculum and created appropriate support and enrichment services designed to turn student and client learning failures into learning successes. Now over forty years later, the Institute for the Redesign of Learning offers six programs designed to provide a continuum of care for individuals with Special Needs, ages infants through adults, serving children, students, and clients throughout the greater Los Angeles and San Gabriel Valley communities.

The Institute for the Redesign of Learning is an Equal Opportunity Employer. We do not discriminate in employment and personnel practices based on race, sex, age, handicap, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above-listed items.

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