Bilingual Closing/Part-Time Teller: Southridge Branch - UW Credit Union

Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union’s Southridge Branch is hiring a Bilingual (Spanish/English) Part-Time Teller and we want YOU to apply! Our bilingual (Spanish/English) employees receive an additional $1.25/hour premium. 

Venn a trabajar a UW Credit Union es un lugar donde vas a crecer en tu carrera.

We are looking for someone who can work 20 hours a week (Monday-Friday between 1:00 pm and 6:00 pm and 9 Saturdays per quarter from 8:30 am to 1:30 pm). 

As a Part-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union’s members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

Why work for UW Credit Union?

Join one of Wisconsin’s premier financial institutions, a four-time recipient of Madison Magazine’s Best Places to Work, and a two-time Milwaukee Journal Sentinel’s Top Workplace to receive:

• Part time employees earn paid time-off (pro-rated based on hours worked)
• 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
• 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
• 8 hours paid volunteer time annually
• Paid holidays (if normal work schedule falls on a recognized holiday)
• Personal development and peer connections through Employee Community Groups
• 401k option with company match of up to 5%, plus approximately 4% discretionary match
• Annual variable bonus reward
• Employee Assistance Program
• And more!

What You’ll Do

• Welcome and assist members at the Southridge branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.
• Work with your branch team to address member and branch needs.
• Support our bilingual (Spanish/English) members.

What You’ll Need to Succeed

• Ability to work 20 hours 
• Fluent in written and verbal communication in Spanish and English
• High School Diploma or equivalent
• 1 year of customer service experience with cash handling responsibilities 
• Demonstrates ability to work with customers of all ages and backgrounds
• Excellent interpersonal and professional skills
• Team player that can confidently jump in where and when you are needed
• Ability to work in an autonomous environment

UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.