Bilingual Entry-Level Insurance Customer Service Rep - Primary Location

**Candidate must be Bilingual in Spanish with previous sales experience and 1 year of office experience to be considered**

Founded in 2010, Providence First Insurance Services is a locally owned and operated agency based in Chino, California. We are dedicated to offering quality insurance products for individuals and businesses throughout Southern California. As an independent insurance agency, we pride ourselves on delivering affordable rates and superior service. Our primary goal is to put our clients' needs first, a commitment that has been our driving force and will continue to guide us. We aim to maintain our personal lines book of business and expand our small commercial business over the next decade.

We are seeking a Bilingual Entry-Level Insurance Customer Service Representative to join our team. This role is crucial for assisting our Spanish-speaking clients and providing exceptional customer service. The position offers a base salary of $18 - $21 per hour, with additional commission and bonus opportunities. Entry-level representatives typically earn an additional $500 to $1,000 per month in commission, while experienced agents can earn between $1,500 to $2,000 per month.

If you are a motivated, bilingual professional looking to start your career in insurance, we want to hear from you. Apply Today and become a valued member of the Providence First Insurance Services team.

Salary Range: $18.00 - $21.00 per year

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Evenings Off

Bonus Opportunities

Warm Leads Provided

Licensing Assistance

Weekends Off

Advancement Opportunities

Continuing Education Opportunities

Professional Work Environment

Paid Sick Leave

Monday - Friday (8am - 5pm) Work Schedule

Responsibilities

• Cultivates and maintains strong relationships with clients.
• Conducts timely follow-up communication with clients to address inquiries and concerns.
• Conduct timely follow-ups to address client inquiries and concerns.
• Process insurance policy payments accurately and efficiently.
• Facilitate policy changes and updates based on client requests.
• Address client objections and concerns to overcome barriers to upsell current and new clients.

• License Requirements: A Property and Casualty License is required. A license is not required to apply. Licensing Assistance Available.
• Candidate must be Bilingual in Spanish with previous sales experience and 1 year of office experience to be considered.
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Meticulous attention to detail in all tasks and responsibilities.
• Skilled in prioritizing tasks based on urgency and importance.
• Capable of handling multiple tasks simultaneously.
• Demonstrates professionalism and respect in all interactions within the office environment.