Billing Manager - Addison Group

Job Title: AR/Billing Manager

Location (city, state): Charlotte, NC

Pay: $80000 - $95000 / year

Industry: Manufacturing

Job Description:

We are seeking an AR/Billing Manager for our client to lead billing operations and ensure the accurate and timely issuance of invoices. The ideal candidate will manage a team of billing specialists, enhance billing processes, and drive automation initiatives while collaborating with various departments to resolve billing challenges.

Key Responsibilities:

• Oversee daily billing operations, including invoicing cycles and customer support, to ensure timely and accurate billing.
• Address and resolve billing discrepancies in a professional manner.
• Lead efforts to automate billing processes and improve efficiency through innovative solutions.
• Establish and maintain best practices for billing procedures to enhance accuracy and speed.
• Monitor team performance against service level agreements and ensure targets are met.
• Provide training and development opportunities for billing staff to improve their skills.
• Ensure compliance with internal controls and relevant regulations.
• Analyze data and prepare reports for management review.
• Assist with month-end and year-end closing activities.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 3-5+ years of experience in a leadership role within the Order to Cash process.
• Demonstrated experience in billing management and customer portal invoicing systems.
• Familiarity with ERP systems and automation tools is essential.
• Strong organizational and leadership abilities, with a knack for team building.
• Excellent analytical and problem-solving skills.
• Outstanding communication and customer relationship management skills.
• Ability to work independently and collaboratively with diverse teams.

Additional Details:

• Team Structure: This position supervises a team of 5 billing specialists.
• Work Schedule: 8:00 AM – 5:00 PM, with a hybrid model (in-office Tuesday through Thursday, remote on Monday and Friday).
• Dress Code: Business casual.

Perks:

• Join a dynamic team in a supportive work environment.
• Opportunities for professional growth and development.
• Engage in a culture focused on continuous improvement and innovation.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 002-004