Billing Services Associate - Country Financial - Corporate

As a Billing Services Associate, it is required to have strong knowledge in Billing. Understand the implication of the work and make recommendations for solutions. Work on assignments requiring considerable judgment and initiative. Determine methods and procedures on new assignments working collaboratively with other team members.

This position offers a hybrid work schedule and is based out of our corporate offices in Bloomington, IL.

How does a Billing Services Associate make an impact?

• Process billing transactions on customer accounts, including pay plan changes, applying and refunding unassigned cash, and combining payment accounts.
• Adhere to state regulations and department policies related to the processing of billing transactions.
• Review and analyze customer payment history to identify problems on accounts and provide payment history to internal departments and customers.
• May respond to Department of Insurance and escalation requests related to payments and billing transactions. May process transactions on unpaid accounts assigned to collections.

Do you have what we're looking for?

• Skilled specialist with considerable experience, completes tasks in resourceful and effective ways.
• Works on assignments requiring considerable judgment and initiative. Understands implications of work, identifies key issues and patterns from partial/conflicting data and makes recommendations for solutions. Takes a broad perspective to problems and spots new, less obvious solutions.
• Works with a limited degree of supervision. Determines methods and procedures on new assignments. 
• This is an intermediate level support role, which typically requires 1+ years of relevant experience.

This position is part of a job family. Placement will be determined by skills and qualifications of the candidate.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. 

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please click here to learn more about who we are and the many benefits we offer our employees.  

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at COUNTRY today!

COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.