Billing Specialist - RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Applicants for this role will be considered in the following markets: Charlotte, NC and Naperville, IL.

As a Specialist, Billing at RXO, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

What your day-to-day will look like:

• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
• Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
• Develop a working understanding of the internal technologies required for daily functions

• Communicate with various internal company departments to address problems preventing orders from billing to a customer
• Partner with transportation providers to secure required documentation for customer billing
• Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes

What you’ll need to excel:

At a minimum, you’ll need:

• 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics

It’d be great if you also have:

• Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
• Experience with Microsoft Office
• Strong problem-solving skills

• Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .