Billing Specialist at Sparks Group
VIRGINIA BEACH, VA
About the Job
Sparks Group has partnered with a leader in healthcare services to find a detail oriented and customer service focused Billing Specialist. This role will be responsible for posting payments, reconciliations, adjustments as well as providing excellent customer service to internal and external customers. This is an excellent opportunity to support an organization who is making an impact in the medical health field. If you’re looking for a new opportunity in your career, apply now!
Responsibilities:
- Post payments, reconcile accounts, process dishonored payments and refunds, generate letters, and process adjustments.
- Respond to email inquiries, answer phone calls regarding rates, payments, and member concerns.
- Process member payments and document accordingly in the computer system.
- Route calls to appropriate departments.
- Provide excellent customer service skills and professional telephone conduct with members, brokers, and internal representatives
- Minimum 1 year of Accounts Receivable experience
- Proficient in MS Office
- Excellent customer service/phone demeanor
- Able to multi-task-talk and type and navigate between dual monitor screens at the same time
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This job is Hybrid Remote.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.