Box Office Manager Independent Contractor - Coronado Unified

Are you an experienced Box Office or Front of House Manager looking for additional gigs?  Coronado School for the Arts is seeking a hardworking and dependable candidate just like you to apply!  

Coronado School of the Arts is looking for a friendly and motivated individual to supervise our box office volunteers and manage box office operations. As a Box Office Supervisor you will assist, direct and provide supervision to all volunteers on performance days.

This position pays a $150 stipend per event for all main stage shows (musicals, dramas, dance) and $50 per event for Black Box shows (average 25 to 75 people attendance).  A team of volunteers support all efforts with this paid manager supervising the work.  

Responsibilities:

• Supervise box office volunteers on performance days; assist with day-of-performance set up, customer service questions, and technology issues.
• Include pre-event briefings  and box office volunteer deployment in collaboration with the CoSA Foundation Assistant.
• Utilize the ticketing and PoS (Square) system to process ticket sales, troubleshoot customer issues and provide staff support.
• Ensure the ticket seller volunteers are implementing and following all box office policies and procedures.
• Ensure volunteers selling concessions have all necessary equipment to process concession sales in the lobby.
• Ensure volunteers selling CoSA merchandise have all necessary equipment to process concession sales in the lobby.
• Supervise ushers for quality control of customers entering the theater. 
• Connect with Director and Technical staff for start of show notifications, intermission support and close of box office after the show.  

Qualifications:

• Minimum of high school degree. 
• Minimum of 1 year of experience supervising customer service personnel.
• Previous experience with ticketing systems preferred.
• Strong problem-solving skills.
• Demonstrate outstanding work ethic and leadership skills, including excellent attendance, professional appearance and behavior.
• Display a positive and team-oriented attitude.
• Required to work flexible hours including evenings and weekends.
• Bilingual applicants encouraged.