Branch Manager - Bilingual - Heights Finance Corporation

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Branch Manager leads the local branch and has authority for managing all day-to-day functions including profit & loss responsibility for the branch’s operational budget. Our team is goal-driven and always strives for business growth, increased sales, and controlled delinquency. Our advanced Management Training Programs will help you obtain your true potential! 

If you are a self-motivated individual with a passion for leadership, customer service, and achieving sales goals, we encourage you to apply for this exciting opportunity! 

Benefits: 

• Uncapped monthly bonus opportunities 
• Medical, dental, and vision insuranceeffective day 1 
• 401K with some company match 

• Paid Time Off 
• Employee Relief Fund 

Salary: $50,000-$70,000

The base salary range represents the low and high end of the anticipated salary range for this position based on the U.S. average.  The actual base salary offered for this full-time position will be determined by various factors, including but not limited to location, skills, knowledge, competencies, and experience. 

Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday. 

Why you would love to work here: 

“CURO is a people business, whether you’re talking about your customers or your team members. We promote from within, and all that is required is work ethic, leadership, and strong performance. They created opportunities where someone like me who started at the bottom with no education or experience could get the opportunity to grow and hold a position this high in the company.”  

– Alan C., Vice President of Business Transformation 

What you will be doing: 

• Manage and oversee the growth and development of the branch, including executing marketing plans, building relationships with retailers, and overseeing day-to-day operations.
• Recruit, train, and develop branch team members to achieve sales goals and prepare them for career advancement.
• Manage and provide guidance on new and refinanced loans, ensuring compliance with company policies and regulations.
• Proactively address delinquent accounts by consulting with customers on past-due loan payments.
• Provide an exceptional level of customer service and promptly address customer concerns. 

What you should have: 

• Bilingual (Spanish)
• Minimum of two years of experience in consumer lending preferred.
• Experience in collections and/or management preferred.
• Strong sales skills and knowledge of sales development strategies.
• Ability to delegate, motivate, and lead team to achieve goals.
• Ability to uphold compliance standards with regulatory, state and company guidelines at a high level. 
• Ability to attract, develop, and retain employees.
• Excellent multitasking and time management skills.
• High School diploma or equivalent. Higher education such as associate or bachelor's degree is a plus. 

This employer participates in E-Verify for US-based hires. 

#LI-Onsite 
#HeightsFinance
#HFCHP

Key Words: Customer Service, Loans, Financial Services, Management, Retail, Bank Teller, Lending, Collections

CURO Supports Equal Employment Opportunity. CURO (dba Cash Money^®, LendDirect^®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of CURO to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to CURO job applicants: CURO will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized CURO representatives' email addresses will end in @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.