BuildOn Technologies: Account Manager - Wisenbaker Builder Services

Develop business for an up and coming software company that supports builders.

Lots of exciting things happening at BuildOn! Get in on the ground floor!

Build lasting customer relationships, be the primary liaison between BuildOn Technologies and its customers.

Primary Duties & Responsibilities

• Representative between the Customer and BuildOn’s departments, conveying information, ensuring clarity, and achieving Customer satisfaction.
• Build and nurture strong relationships with Customer decision-makers and management.
• Expand and strengthen relationships with the existing Customer base while maintaining a deep understanding of their business.
• Identify new growth areas and opportunities within the assigned Customer base.
• Monitor Customer budgets, costs and negotiate new terms when necessary.
• Maintain Customer contracts and process documentation.
• Manage accounts receivable.
• Generate and provide selection reports to Customers.
• Keep Customers informed about our services and system updates.
• Increase adoption and engagement of our products.
• Serve as a channel for customer feedback to the Company’s internal operations (VOC reporting).
• Collaborate with Business Development to onboard new customers.
• Assist the Director of Implementation in facilitating, documenting, and communicating the implementation process both internally and externally.
• Ensure the registration and training of the Customer’s Management team, Sales counselors, and Designers.

Qualifications & Required Skills

• 3+ Years Sales Professional
  • Knowledge of the residential homebuilding industry a plus
  • Experience in software sales a plus
• Exceptional communication and presentation skills
• Self-motivated and results-driven
• Strong organizational skills and attention to detail
• Excellent Computer Skills

Working Conditions

• 40-hour work week required
• Hybrid schedule environment in North Houston, Tx
• Travel as needed