Business Analyst II | Level 2(USD) - Tailored Management

Job Title: Escheatment Operations Specialist
Location: 680 W 10000 S, South Jordan, UT
Shift: TBD
Setting Hybrid
Payrate: 21.33 / hr
Contract: 12 months
***Opportunity for Extension/Conversion FTE depending on performance, attendance, and business
 
Job Summary:
As an Escheatment Operations Specialist, you will play a crucial role in ensuring the accurate and timely processing of unclaimed assets. You will be responsible for coordinating with clients, internal stakeholders, and reconciling unclaimed property.
Key Responsibilities:

• Respond to and coordinate with clients and internal business areas regarding returned mail inquiries.
• Handle internal and external inquiries and maintain service level agreements (SLAs).
• Gather and reconcile unclaimed assets as needed.
• Support various projects related to escheatment operations.
• Identify and report potential process anomalies to management.

Qualifications:

• Demonstrated experience in identifying and addressing client needs.
• Ability to work effectively in a team environment and maintain positive relationships with stakeholders.
• Strong communication and interpersonal skills.
• Project management capabilities.
• Strong critical thinking, organizational, and problem-solving skills.
• Considerable technical skills, including data management and MS Excel proficiency.  

 
Should you accept an offer for an opportunity, with this client, we do require a background check (7 years and active cases), fingerprinting, education verification, and verification of employment history for the last 7 years. You may be required to provide documentation (copy of your diploma, W2's or Paystubs) to help us verify this information.