Business Development Associate - Health Direct

For over 50 years, the HealthDirect team has been dedicated to the unique pharmacy needs of individuals residing in Long-Term Care (LTC) facilities such as nursing homes and assisted living facilities, as well as correctional facilities and group homes.”.  On a daily basis our team provides prescription medications, over-the-counter products, clinical consulting services, and specialty pharmacy services to more than 50,000 residents. 

HealthDirect is a division of KPH Healthcare Services, a billion dollar, 100% employee owned provider of pharmaceutical and healthcare services. KPH is comprised of four divisions – Kinney Drugs, ProAct Inc., HealthDirect and Noble Health Services.  The family of KPH Healthcare Services began with Kinney Drugs retail in 1903.  All KPH family company values stem from Kinney’s long-standing commitment to trust and community-minded health solutions.  

As a team, HealthDirect has achieved significant growth. Over the past 6 years we have grown from four pharmacies in two states to 20 pharmacies across eight states.  Our team has grown to over 900 employees and we are looking to add another – possibly you!

Scope of Responsibilities: This is an inside sales “hunter” role.  The business development associate is responsible for prospecting, qualifying and setting up first time appointments between prospects and sales team members in an assigned territory.

Job Summary: Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. To be successful in this role, you should have a strong competitive nature and experience speaking with potential clients in a sales prospecting capacity. You will use your communication skills to cultivate strong relationships with customers, from first contact through qualification. Ultimately, you will boost sales and contribute to our long-term business growth. Successful Associates will have the opportunity to grow into Account Executives!

Job Duties:

• Lead qualification campaigns to generate sales opportunities
• Outbound prospecting leveraging phone, email, social media
• Execution of prospecting/lead development campaigns
• Proactively seek new business opportunities in the market
• Set up First Time Appointments (FTAs) or Introduction Calls between prospective clients and Account Executives
• Identify client needs and suggest appropriate services
• Use your communication skills to quickly cultivate a trust relationship with the potential customer from first contact
• Execution of sales strategies and techniques to garner new business.
• Meeting and exceeding sales objectives to meet daily and monthly quotas.
• Successful use and management of CRM in accordance with corporate sales guidelines and expectations.
• Prospecting for new accounts through referrals and cold calling activities, meeting a quota of 100 dials per day.
• Keep current on industry trends that may impact the business & revenue objectives of the company.
• Monitor your performance and progress daily aligned with company established objectives

• Report to the Director of Sales on (weekly/monthly/quarterly) sales results

• Other responsibilities as assigned

Educational Requirements:

• Required: High School Diploma or GED
• Preferred: Associates Degree or Higher in Business or related field
• or: Standing Student in a Business, Marketing, Public Relations, or related major

Experience:

• Prior experience working in a high call volume environment
• Experience with cold calling, and inside or outside sales

Special Conditions of Employment:

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Requirements/Qualifications

• Experience performing high volume sales prospecting calls daily
• Ability to prospect for possible clients through researching, competitive analysis, and mapping their assigned territory
• Excellent phone skills and etiquette 
• Ability to work independently as well as in a collaborative team environment
• Ability to maintain a high level of daily prospecting call activity
• A self-starter mentality possessing the ability to work within a fast-paced performance driven environment
• Proficiency with computers, MS Office, and CRM databases
• Time and daily schedule management
• Phone sales experience or ability to make a high level of prospecting phone calls (up to 100) daily

Required Training:

• HIPAA Privacy Course
• HIPAA Security Course

Soft Skills Required:

• Intuitive/Open minded: Must be able to see opportunities, develop and implement creative solutions to complex problems
• Achievement Drive/Commitment: Driven to achieve goals, objectives and results. Fosters a culture of continuous improvement
• Positive/Supportive: Inspires and shows faith in others, builds a positive and supportive work environment
• Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure

Attendance Requirements:

• Must be available, and on-time for scheduled work shifts

Compensation

$17-19.25 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.  

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.