Business Development Center/Representatives/Reception - Serramonte Subaru

Stoneridge Chrysler Jeep Dodge is in immediate need for: BDC Representatives

Responsibilities:

• Drive traffic for the sales department by setting appointments for prospective customers
• Handling incoming calls, following up on customer visits, responding to Internet request,
• Answer customer calls and establish follows-up with sales appointments
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Follow up with leads that are not ready to make an appointment or no-shows

• Previous call center experience is a huge plus
• Dealership experience preferred but not required
• Team-oriented • Prompt and courteous
• Willing and able to make a designated amount of outbound calls each day
• Possess excellent communication skills
• Comfortable with computers and technology systems
• Phone experience at any level is preferred but not required