Business Development Representative - HealthStream, Inc

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
  
• Diverse and inclusive culture
  
• Competitive Compensation & Bonuses
  
• Comprehensive Insurance Plans
  
• Mental and Physical Health Support
  
• Work-from-home flexibility
  
• Fitness Center Reimbursements
  
• Streaming Good time off for volunteering
  
• Wellness workshops
  
• Buddy Program for new HealthStreamers
  
• Collaborative work environment
  
• Career growth opportunities
  
• Continuous learning opportunities
  
• Inspiring workspaces to collaborate and connect with other HealthStreamers
  
• Free employee parking at our Resource Centers in Nashville, Boulder and San Diego
  

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

The Business Development Representatives will assist us in our efforts to generate interest, develop leads, and increase market share. In conjunction with sales leadership, marketing and product management, the Business Development Representative will be responsible for generating, developing and qualifying new leads for the sales organization through telephone, email and product launch campaigns. In addition, this person will be responsible for response, development and qualification of inbound leads received through HealthStream's website, trade shows, CRM tool and inbound telephone inquiries. The Business Development Representative team will work together to achieve a target number of qualified leads in a given year, set forth by sales leadership and described in the Sales Incentive Plan.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Lead follow up, development and qualification.
  
• Cold calling and through follow up with internal and external customers.
  
• Qualify all leads generated by HealthStream's website, trade shows and inbound telephone inquiries. Deliver leads and accurately forecast results.
  
• Gather relevant information for each lead before qualifying and handing off to sales.
  
• Develop deep understanding of HealthStream's solutions including target audience, value proposition, and best practices for successful implementation.
  
• Lead sales campaigns and collaborative efforts at specific healthcare accounts as assigned by sales leadership.
  
• Based on product line, schedule product demo and drive to meet annual quota
  

Qualifications

Requirements

• Earned or in pursuit of bachelor's degree in related field or related experience.
  
• Internship or sales-related experience preferred.
  
• Healthcare experience preferred.
  
• Previous Salesforce.com or other CRM experience preferred.
  
• Cold calling and/or lead generation experience preferred.
  
• Excellent customer service and communication skills (both verbal and written)
  
• Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end users
  
• High level of integrity and professionalism, properly setting expectations
  
• Comfortable with working independently in an empowering, fast paced, results oriented culture
  
• Leadership qualities to serve as a team player, but willing to take responsibility and accountability. Shares success with team members.
  

Qualifications

• Good presentation skills
  
• Excellent verbal and written communication skills
  
• Professional with high level of integrity.
  
• Ability to travel 0-5% of the time.
  
• Team player with customer services focus and positive attitude.
  
• This position is primarily sedentary in a normal office environment.
  
• Extensive computer usage and use of the phone.
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  
• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  
• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  
• Fitness Reimbursement
  

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.