Business Development Representative (Outbound) - HealthStream, Inc

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
  
• Diverse and inclusive culture
  
• Competitive Compensation & Bonuses
  
• Comprehensive Insurance Plans
  
• Mental and Physical Health Support
  
• Work-from-home flexibility
  
• Fitness Center Reimbursements
  
• Streaming Good time off for volunteering
  
• Wellness workshops
  
• Buddy Program for new HealthStreamers
  
• Collaborative work environment
  
• Career growth opportunities
  
• Continuous learning opportunities
  
• Inspiring workspaces to collaborate and connect with other HealthStreamers
  
• Free employee parking at our Resource Centers in Nashville, Boulder and San Diego
  

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Business Development Representative (Outbound) role has been created for the purpose of generating interest, developing leads, and increasing market share for HealthStream's solutions. In conjunction with sales leadership, marketing, and product management, the individual is responsible for generating, developing, and qualifying new leads for the sales organization through telephone, email and product launch campaigns. A key objective of this position is to achieve a target number of qualified leads and discovery calls in a given year. This position will prepare you for a sales role within HealthStream.

This role is based in Nashville, TN. Candidates must live in commutable distance to our Capitol View office, or be willing to relocate.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Work closely with HealthStream solution teams to develop a deep understanding of assigned solutions
  
• Become knowledgeable in the healthcare marketplace to understand your target audience
  
• Lead follow up, development and qualification of identified leads
  
• Demonstrate, propose, and present: Demonstrate HealthStream solutions to key stakeholders when applicable, present compelling value proposition, answer questions, overcome objections, build ROI / business case when applicable, and follow up promptly and professionally
  
• Identify and Qualify Opportunities: Align assigned HealthStream solutions with prospect initiatives, develop deep customer knowledge and relationships, identify funding source, secure key stakeholder sponsorship, and resolve obstacles/objections
  
• Contribute to the HealthStream Sales Community: Develop and share best practices with teammates, facilitate internal discussions with key stakeholders, collaborate with other sales team members, contribute to positive work environment and morale
  
• Leverage Personal and Professional Development Opportunities: Develop and maintain outstanding product knowledge, build deep expertise in healthcare trends, enhance skills and abilities such as communication, presentation, negotiations, and teamwork to prepare for other sales roles within HealthStream
  
• Value Added Member of Broader HealthStream Community: Work cross-functionally with Marketing, Product and Project Managers to create value-added customer solutions aligned with our vision, business principles, and values
  

Qualifications

Requirements

• Bachelor's degree in related area, BA or BS or related experience
  
• Excellent customer service and communication skills (both verbal and written)
  
• Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end users
  
• Comfortable with working independently in an empowering, fast paced, results oriented culture
  
• Prior BDR or sales experience is a plus
  
• Prior experience cold calling into prospective accounts is a plus.
  
• Leadership qualities to serve as a team player, but willing to take responsibility and accountability. Shares success with team members
  
• High level of integrity and professionalism, properly setting expectations
  

Qualifications

• Team player with customer service focus and positive attitude
  
• Excellent organizational and response skills
  
• Solid computer skills Office Suite
  
• Familiarity with CRM tools such as SalesForce
  
• Excellent written and verbal communication skills
  
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  
• Ability to travel 0-5% of the time
  
• Ability to support and model HealthStream Vision and Values
  
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  
• Ability to communicate well with all levels of personnel
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  
• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  
• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  
• Fitness Reimbursement
  

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.