Business Development Representative - Educational Testing Service
Princeton, NJ
About the Job
About ETS:
For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.
Our portfolio of trusted measures include TOEFL®, TOEIC®, GRE® and Praxis® . Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.
With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.
Summary: The Business Development Representative will support the go-to-market plans of MTC and Skills for the Future by leading the upper-end of the sales funnel by being the first contact to inbound inquiries, providing the sales team with customer insights, progressing/qualifying potential customers by various means (including customer facing conversations), and transitioning qualified leads to the Head of Sales. The candidate will be responsible for ensuring their operational responsibilities run smoothly and align with our business objectives. This role demands a strong logistical proficiency, some Salesforce experience, and high levels of dependability and efficacy in direct customer sales.
Responsibilities:
• Sales Support - Provide direct support to the sales team by responding to inbound inquiries and moving the contacts into qualified leads. Ensure that all administrative
and communication aspects are handled in a highly interpersonally/effective way.
• Sales Strategy Execution - Assist in the execution of sales strategies. Provide feedback on where the sales cycle needs improvement
• CRM Management - Maintain accurate records of all sales contacts, reporting systems, and sales databases in Salesforce. Provide regular reports to management
on sales metrics, opportunities, and threats.
• Process Improvement - Continuously evaluate and improve sales processes to streamline operations, reduce costs, and enhance customer satisfaction. Implement
new tools and technologies as needed.
• Training and Development - Document sales techniques, processes, and tools. Ensure that the entire sales team is knowledgeable about the latest sales practices
and problems.
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.
Education: Bachelor’s degree in Business Administration, Marketing, Economics, or related field.
Experience: 2+ years of experience in sales operations, marketing, or a similar role within a sales-focused environment
#LI-NK1
#LI-REMOTE
ETS believes in a Total Rewards philosophy for our employees, and they include:
+ Health, Vision, Dental insurance plans to choose from
+ Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
+ Generous PTO and vacation time to balance your work and life
+ Additional 8 hours of PTO for volunteer work
+ Retirement plan (401(a)) and traditional Roth (403b) with company contribution
+ Commuter Benefits, Pet Insurance, 1 year subscription to Calm App
ETS is mission driven and action oriented
+ Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
+ How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
+ Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.
For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.
Our portfolio of trusted measures include TOEFL®, TOEIC®, GRE® and Praxis® . Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.
With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.
Summary: The Business Development Representative will support the go-to-market plans of MTC and Skills for the Future by leading the upper-end of the sales funnel by being the first contact to inbound inquiries, providing the sales team with customer insights, progressing/qualifying potential customers by various means (including customer facing conversations), and transitioning qualified leads to the Head of Sales. The candidate will be responsible for ensuring their operational responsibilities run smoothly and align with our business objectives. This role demands a strong logistical proficiency, some Salesforce experience, and high levels of dependability and efficacy in direct customer sales.
Responsibilities:
• Sales Support - Provide direct support to the sales team by responding to inbound inquiries and moving the contacts into qualified leads. Ensure that all administrative
and communication aspects are handled in a highly interpersonally/effective way.
• Sales Strategy Execution - Assist in the execution of sales strategies. Provide feedback on where the sales cycle needs improvement
• CRM Management - Maintain accurate records of all sales contacts, reporting systems, and sales databases in Salesforce. Provide regular reports to management
on sales metrics, opportunities, and threats.
• Process Improvement - Continuously evaluate and improve sales processes to streamline operations, reduce costs, and enhance customer satisfaction. Implement
new tools and technologies as needed.
• Training and Development - Document sales techniques, processes, and tools. Ensure that the entire sales team is knowledgeable about the latest sales practices
and problems.
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.
Education: Bachelor’s degree in Business Administration, Marketing, Economics, or related field.
Experience: 2+ years of experience in sales operations, marketing, or a similar role within a sales-focused environment
#LI-NK1
#LI-REMOTE
ETS believes in a Total Rewards philosophy for our employees, and they include:
+ Health, Vision, Dental insurance plans to choose from
+ Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
+ Generous PTO and vacation time to balance your work and life
+ Additional 8 hours of PTO for volunteer work
+ Retirement plan (401(a)) and traditional Roth (403b) with company contribution
+ Commuter Benefits, Pet Insurance, 1 year subscription to Calm App
ETS is mission driven and action oriented
+ Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
+ How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
+ Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.
Source : Educational Testing Service