Business Development & Sales Specialist, Senior Living - American Senior Communities LLC

Business Development & Sales Specialist

Senior Living Division, Indianapolis

The Business Development and Sales Specialist supports Senior Living (SL) to achieve maximum occupancy in the supported Senior Living communities, while meeting pre-determined goals relative to sales objectives for inquiries, tours, and move-ins. 

Responsibilities

• Achieves ratios for inquiry-to-tour and tour-to-move-in conversions based on community needs.  
• Participates in direct sales within assigned communities.
• Supports Senior Living leadership team in assisting with training, coaching and professional development of the Senior Lifestyle Specialist teams.
• Identifies successes and ongoing opportunities through analysis of mystery shop results and Call Rail recordings, and proposes interventions to Director of Business Development & Sales (DBDS) for implementation with operational leaders.
• Supports effective database management processes and analyzes community database and activity to support ongoing performance improvement and drive results through coaching and training.
• Identifies ongoing training needs and provides support to DBDS by assisting with coordination, implementation, and skills validation.
• Supports the utilization of the CRM to track professional referral sources and promotes opportunities to enhance relationships through creative, focused sales conversations.
• Support SL communities as interim sales leader in the absence of any Director of Business Development & Sales, assisting with direct sales activities as assigned and executing ASC best practices for sales and lead conversion.
• Works with the DBDS to develop and implement special events to increase public awareness and increase traffic into the community.
• Actively participates in daily team meetings to communicate with appropriate staff members of projected sales calls and upcoming events to ensure participation as needed to completion of assist

Requirements

• Bachelor degree in business/communications/marketing or related field preferred; or three years equivalent experience in lieu of degree.
• Three years' sales and/or marketing experience required.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Previous health care experience preferred.

What’s in it for you? Benefits and perks include:

• Medical, vision & dental insurance with Telehealth option
• 401(k) retirement plan options
• Paid Time Off (PTO) and holiday pay 
• Lucrative employee referral bonus program
• Paid training, skills certification & career development support
• Tuition assistance and certification reimbursement*
• Continued education opportunities through tuition discounts and program partnerships
• Employee assistance program & wellness support
• Retail, food & entertainment discounts and so much more

Bring your heart to work! Caring people make the difference at American Senior Communities!

Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.

American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. As partners in senior care, we are not just doing a job, but following a calling.

We are Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Home Office