Business Office Manager (BOM) - Intermediate Care Facility - Crestwood Terrace

Business Office Manager (BOM):  Join us and be the reason someone smiles today!

• Start Date:  within next few weeks 
• Schedule:  Days
• Shift:  Monday-Friday with Manager on Duty (MOD) scheduled weekend rotation

You’re not just your job title.  Your role here extends far beyond your job description.  You are a friend and family member to each resident.  You know their name and their story.  You are providing compassion and companionship to those in our care.  This family aspect is what sets us apart from other health care sectors. 

When someone becomes a patient here, each of us becomes their partner on their journey to healthy living. No matter the illness, injury or limitation.

A little more about our center:

Crestwood Terrace is an Intermediate Care Facility, providing care to the mentally ill/behavior health population (ages 21 and up).  Located in a quiet neighborhood, we are one of 3 medical centers on our street.  What makes us unique:

• 5-Star Quality measure – this means we provide excellent clinical care!
• Consistently high patient satisfaction rating and feedback – our residents love us!
• We have a close-knit team that has FUN, and even produced a 'Crestwood Family Christmas Card' last year.  Casual Fridays, Ugly Christmas sweater contest, tee-shirt slogan contests…  It’s a happy place to work.

What you will do in this role:   When you are a patient, finances should be the last thing on your mind.  You will work closely with facility and regional accounts receivables team.  The AR projects will include back-end collections and billing for Public Aide, Medicaid, and managed care accounts for our skilled nursing facility.  One moment you are managing the patient trust fund, the next you’re setting up payment schedules for a family and the next you could be helping a patient apply for Medicaid.  It’s a busy day here!

• Officially we title this job a BOM or Business Office Manager, but in other centers it may be called a Medicaid Biller or Accounts Receivable Coordinator or even a Financial Services Rep.
• This is NOT a remote position.  Because we need you to regularly interface with residents and staff, 100% of your time will be working from/at the center.

What’s in it for you: 

• Our patients are loud, happy and eager to say hello to you as you pass by.
• You will immediately feel like a part of a team.
• Flexible scheduling
• Employee recognition program
• Annual merit increase opportunities
• Robust benefits package, including a retirement savings plan
• Refer-a-Friend programs – Bring your friends & earn a $ bonus $.
• Educational Assistance program – We’ll help you $ pay $ for your classes.

Business Office Manager (BOM): is sometimes called an Accounts Receivable (AR) or Billing Specialist or Bookkeeper in a Skilled Nursing Facility.

The orientation and support for this role will be provided to you by others located in different centers.  You will be working very independently. 

What we need from you:

• Must possess a minimum of three (3) years’ of bookkeeping or BOM experience in a Skilled Nursing Facility (SNF) with a specific focus on collections and outstanding receivables
• Must have prior experience with Illinois Medicaid/MMAI/Managed Care billing and collections (please specify this detailed experience on resume / application for consideration). 
• Point Click Care (PCC) experience is helpful

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply.  Join us and be the reason someone smiles today.

This overview/ad is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.  More information will be disclosed during your interview and on the formal Job Description.

This center is managed by TRANSITIONAL CARE MANAGEMENT.  We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers. 

Each center is unique; offering you a variety of long-term career opportunities.