Business Office Manager - Affinity Hospice Management LLC

JOB DESCRIPTION SUMMARY

The Office Manager is responsible for coordinating all office activities. The Office Manager functions as the branch’s Human Resources Designee and is the initial point-of-contact pertaining to employee relations. The Office Manager assists in the supervision of Clinical Care Coordinators.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Supervises the day-to-day functions of the Clinical Care Coordinator(s) to ensure the maintenance of clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual

2. Communicates effectively with patients, families and staff

3. Provides IT support to include office equipment setup and trouble-shooting, coordinating with 3rd party vendors and office asset management (laptops, devices, phones, etc).

4. Manages incoming, outgoing and interoffice mail

5. Performs data entry in EMR and HRIS systems

6. Prescreens and schedules interviews for hiring managers

7. Coordinates prehire process to include background checks 

8. Performs new-hire general orientation

9. Tracks and maintains employee renewable requirements

10. Address HR & benefits questions/concerns

11. Assists in patient and HR chart audits

12. Maintains accurate employee database

13. Provides branch level HR support

14. Performs administrative duties to support Billing & Claims

15. Participates and facilitates inservices as needed

16. Performs other necessary functions/duties as assigned by

the Executive Director 

17. Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by the Executive Director, Clinical Director/Director of Patient Care Services and/or Human Resources Director.

18. Travel up to 5%

POSITION QUALIFICATIONS

1. High School graduate; college degree in business related field preferred

2. 3 years healthcare administrative experience highly preferred

3. Minimum of 1-year HR experience is highly preferred

4. HCHB EMR system experience highly preferred

5. Basic understanding of Fair Labor Standards Act

6. Working knowledge of MS Office Applications and Google Drive applications

7. Ability to establish and maintain effective working relationships

8. Ability to critically think and problem-solve

9. Ability to work under pressure and multi-task while meeting deadlines

10. Effective social interaction, communication and organizational skills

BENEFITS

1. PTO & Paid Holidays

2. Health, Dental, and Vision Insurance

3. Short Term Disability

4. Accident, Hospital Indemnity, and Chronic Illness Insurance

5. Life Insurance

6. 401(k)

7. Employee Referral Bonus

8. Mileage Reimbursement