Business Office Manager - Holy Spirit Retirement Home

Who We Are:

Holy Spirit Retirement Home has a proud history that began in September 1968 with the construction of our nursing home facility on West 25th Street in Sioux City. As Siouxland’s only faith-based, locally owned entity, we offer a comprehensive range of services, including skilled nursing care, independent living, assisted living, and long-term care. Our commitment to excellent patient care is rooted in our strong continuum of care approach, ensuring our residents receive the appropriate level of care tailored to their individual health needs and goals. Our team is driven by passionate individuals dedicated to ensuring the well-being and comfort of our residents.

Position: Business Office Manager

We are hiring one full-time employee for the Business Office Manager position. This is an exempt role with working hours from Monday to Friday, 8:00 AM to 4:30 PM. It is an on-site position with no remote work options available. The starting salary ranges from $41,000 to $76,000 annually, based on experience and qualifications.

Who We Are Hiring For:

Reporting to the Nursing Home Administrator, the Business Office Manager ensures adherence to administrative standards and regulations. This position requires comprehensive administrative skills and leadership in support of our organizational goals.

Required Qualifications and Competencies:

• Bachelor’s degree in Accounting, Finance, or a related field (preferred).
• Proven experience in accounts receivable, accounts payable, and financial reporting.
• Knowledge of insurance procedures and contracts.
• Strong understanding of billing processes and accounting principles.
• Proficiency in software and technology.
• Compliance with organizational, state, and federal licensing and training requirements.

Preferred Qualifications and Competencies:

• Experience in long-term care and Medicare/Medicaid billing.
• Excellent organizational and communication skills.
• Ability to work independently and handle confidential information.
• Ability to coordinate with diverse stakeholders and manage conflicting priorities.
• Strong attention to detail, ability to meet deadlines, and drive for continuous improvement.
• Customer-focused mindset and commitment to service excellence.

Duties and Responsibilities:

• Manage accounts receivable and accounts payable processes, including daily deposits and PCC entries.
• Ensure accurate and timely billing and invoicing, including handling billing appeals with contracted agencies.
• Maintain and reconcile financial records, and manage aging receivables and payables.
• Prepare and analyze financial reports, and prepare confidential reports.
• Act as internal accountant, ensuring compliance with financial regulations and managing financial data.
• Develop and implement policies and procedures related to financial transactions.
• Provide support during audits and financial reviews.
• Train and supervise administrative staff on billing procedures and financial tasks.
• Update Census changes in Assessment Pro Path Tracker.
• Manage Medicaid applications and approvals.
• Coordinate payor authorizations for therapy.
• Conduct Medicare meetings and maintain resident status spreadsheets.
• Lead monthly Triple Check meetings and manage accounts receivable.
• Oversee Accounts Payable and resident fund accounting.
• Handle deposits and accounts for HSRH Foundation.
• Maintain insurance certifications and manage liability.
• Perform routine financial and office tasks as assigned.

What We Provide:

Holy Spirit Retirement Home is health and wellness-focused for our employees. Our full-time staff enjoy a very generous benefit package, including:

• $50,000 in life insurance at no cost to full-time employees.
• Blue Cross/Blue Shield Health insurance with the option of HD or PPO.
• Vision and dental insurance.
• Flexible Savings Account (FSA) or Health Savings Account (HSA).
• Supplemental insurance through Aflac.
• 401K with 6% matching after 6 months of full-time work.
• Diocesan Wellness plan for preventative care through on-site blood work every six months.

Mandatory Requirements for Employment:

1. Mandatory Reporter Certificate:

   • All employees must obtain a Mandatory Reporter Certificate for adult abuse. This certificate is free and can be obtained from the Iowa Department of Human Services website.
   • This is a prerequisite, and employees cannot start work until this is completed.

2. Pre-Employment Screening:

   • All employees are required to pass the following before employment may begin:
     • Physical examination
     • Drug test
     • TB test
     • Thorough background check

How to Apply:

• Apply online
• Stop in for a walk-in interview
• Submit a paper application

Contact Information:

Human Resources
Phone: 712-224-7869
Hours: Monday - Friday, 8:00 AM - 4:30 PM