Business Operations Manager - KORE1 Technologies

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for  Business Operations Manager 

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Contractors must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient's rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Contractors must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Hospital's  patient-experience and represents a framework for patient-centered interactions.

 

*            Collaborates with department leadership and front line staff to achieve operational improvements and provide optimum quality of care for patients.

*            Develops and maintains operational and program policies and procedures which are compatible with the function and objectives of the department and the division and meets all external compliance  requirements.

*            Coordinates the development and monitoring of internal systems compatible with overall division needs to ensure correct coding and charge capture.

*            Analyzes volume, revenue, cost, quality, productivity, and customer satisfaction trends to drive volume, growth, and profitability.

*            Job Description - continued

*            Ensures cost control and appropriate revenue enhancement.

*            Establishes and maintains performance standards, service excellence, and operational efficiency and meet all regulatory requirements.

*            Establishes and maintains relationships with community partner organizations and/or vendors to build effective, collaborative workflows. Oversees contractual processes and insures performance  metrics are met with contract partners.

*            Controls supply inventory, storage, and usage. Ensures that equipment is maintained in an appropriate manner. Recommends equipment and service contract purchases.

*            Analyzes space needs, recommends and manages space renovation projects to meet programs and/or volume growth.

*            Manages the day-to-day operations of the assigned department.

*            Participates in capital and operational budget preparation process.

*            May manage a variety of department-wide projects and/or lead or serve on cross-department teams on projects impacting other departments or directorates.

*            May perform supervisory functions by interviewing, selecting and providing training for new staff; makes recommendations on personnel actions; evaluates subordinates' performance; determines the  need for and initiates disciplinary action in order to ensure adequate and competent staffing for the department.

*            Evaluates compliance and implements improvements, when necessary, to maintain compliance with The Joint Commission, Title XXII, CMS, CDPH, and other regulatory agencies or policies.

 

*            Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless  written communication 

*            Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation 

*            Ability to plan, organize, motivate, mentor, direct and evaluate the work of others 

*            Ability to plan, organize, prioritize, work independently and meet deadlines 

*            Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships 

*            Ability to budget, make financial projections and write reports 

*            Knowledge of healthcare operations and impact of labor, productivity, and cost 

*            Knowledge of computer systems and software used in functional area 

*            Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility 

*            Knowledge of principles and practices of organization, administration, fiscal and personnel management

ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.