Business Services Executive (Commercial Lending) - First Commerce Credit Union
Valdosta, GA
About the Job
Business Services Executive
Job Summary: The Business Services Executive is responsible for addressing the financial services needs of the business, professional associations and entrepreneurs of our community. They are responsible for both individual sales production, coaching and mentoring Branch Managers, Commercial Services Specialist and FSOs. They are the lead on the Commercial Services team in knowledge and directing sales efforts.
JOB DUTIES:
Acquire Business - Generates new members and understands how to build commercial relationships by developing and cross selling a portfolio of products and services for the institution. Utilizes personal contacts, branch network, and Centers of Influence to expand our Commercial Services base.
Deepen and Retain Relationships - Completely profile new and existing members to ensure needs are met through cross-selling of deposits, credit, convenience and personal products. Follow up on all commercial accounts to ensure we have fully met all the personal and business needs.
Subject Matter Expert - Coach and mentor the Commercial Services Team members as well as
the entire branch team to uncover needs and opportunities among both current and potential
business members. Work with Commercial Service Specialists/FSO's in the branch to increase
comfort and effectiveness with business members and prospects. Handle or oversee all
business credit applications.
Refer - Identify Consumer product needs and opportunities among business
owners and refer to FSOs or other credit union specialists to effectively capture
and close the business.
Drive Branch P&L Growth - Work with the branch's existing book of business
members to ensure business and personal cross-sell, capture of entire
relationship, and improved member retention, to increase branch balance
and revenue growth.
Community Participation - Participate in a wide range of community events
representing Florida Commerce's commitment to meeting the needs of our
community through products, services, time and talent.
REQUIREMENTS:
Education: Bachelor's Degree from an accredited college or university in
business, finance or related discipline
Qualifications:
A minimum of ten years successful, commercial services or credit union/banking experience and/or commercial lending experience, with
analytical skills. A minimum of ten years Financial Services experience as a Personal Banker, Financial or Member Service Officer, Branch Manager.
Thorough knowledge of Commercial products and services, policies and procedures, and underwriting requirements.
Additional required skills include:
* Self Starter, self-confidence, strong willpower, drive, sophisticated and
hardworking,
* Strong relationship management and sales prospecting skills (influencing,
advisory and acquisition).
* Strong organizational time management skills
* Strong interpersonal communication skills
* Strong problem-solving skills
* Member focused with good interpersonal skills and communication skills
* Ability to partner and influence
* Strong ability to grasp concepts and processes
* Attends meetings as required; reports to work on time and as scheduled; adheres to
facility dress code
Americans with Disability Specifications
Physical demands: The physical demands described here are representative of those that must be met by a team member (employee) to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The team member (employee) must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.