COMMUNITY SERVICES ADVOCATE - YWCA Central Massachusetts

As a Community Based Services Advocate you will provide services to victims of domestic violence; to include providing crisis intervention, individual...

Bachelor’s Degree in related field such as Human Services, Counseling, or Social Services

Bilingual Spanish/English required

Knowledge of domestic violence and/or family violence and related issues such as substance abuse and mental health, crisis intervention, individual and group counseling, community development, and education

Experience working with diverse populations

Demonstrated ability to work cooperatively with other professionals and team members

Ability to maintain professional boundaries and client confidentiality

Empathetic, non-judgmental and active listening skills

Ability to assess and intervene in crisis situations

Excellent written and oral communication skills

Organized; innovative

Knowledge of community resources

Excellent computer skills required

Public speaking skills with large groups of all ages

Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.

YWCA is an affirmative action/equal employment opportunity employer.