CPS FAD Unit Admin Asst I - TEXAS DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES

Job/Position DescriptionCPS FAD Unit Admin Asst IThe Texas Department of Family and Protective Services (DFPS) is responsible for protectingthe unprotected and#151; children, elderly, and people with disabilities and#151; from abuse, neglect, andexploitation. DFPS accomplishes this responsibility by employing over 12,000 workers wholive up to the agency's Mission, Vision, and Values in service to the 27 million citizens of Texas.WHY WORK FOR DFPS?DFPS is not only a qualifying organization for the Service Loan Forgiveness Program, whichforgives the remaining balance on college student Direct Loans after making 120 qualifyingmonthly payments, but also offers excellent health benefits, special discounts on manyproducts and services through the Discount Purchase Program, a lifetime monthly retirementannuity as well as Texa$aver 401(k) and 457 Programs under the Employees RetirementSystem of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12sick days, and the potential to earn up to four days of administrative leave each year. Yourannual paid leave accrual increases as your tenure increases. The position providesadministrative support to unit supervisor and staff. The position interacts routinely with TexasDepartment of Family and Protective Services staff and the general public. To learn moreabout the agency, please click here.Essential Job Functionsand#149; Performs data entry into IMPACT and other electronic programs and systems. and#149; Answersand screens telephone inquiries; takes and routes messages and records intake informationfor referral to caseworkers. and#149; Prepares and maintains statistical reports, leave and personnelrecords, case control systems, case records and related files for the unit. Functions as theunit timekeeper and will process purchase orders as directed. and#149; Types correspondence, formsnarratives, travel vouchers, meeting notes, performance evaluations, and other documents tosupport work of the unit and files related documents. and#149; Provides program and agencyinformation and/or makes referrals to other community resources. and#149; Greets visitors, respondsto general questions, and directs callers to proper location. and#149; Performs other duties asassigned and required to maintain unit operations. and#149; Promotes and demonstrates appropriaterespect for cultural diversity among coworkers and all work-related contacts. and#149; Attends workregularly in accordance with agency leave policy.Registrations, Licensure Requirements or CertificationsNone RequiredKnowledge Skills Abilitiesand#149; Knowledge of computers. and#149; Skill in using Microsoft Works or Windows environment. and#149; Skill inworking in an office supporting several staff members. and#149; Ability to effectively handle multipleassignments in a dynamic environment.Initial Screening Criteriaand#149; Graduation from high school or equivalent and#149; One year full-time administrative support,general office, clerical, secretarial or Texas Department of Family and Protective Servicesexperience.Acceptable Substitutions: and#149; Thirty semester hours from an accredited college or universitymay be substituted on a year for year basis for the required experienceAdditional InformationAdministrative Assistants may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitor https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=618925 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.