CRM Product Manager - Snapx

 Firestone Building Products is looking for a CRM Product Manager to join the Sales & Marketing Team in Nashville, Tennessee.

• Leads CRM process and capability delivery and engage key Sales, Marketing/Digital, and Customer Support stakeholders
• Defines annual global digital capability roadmap to align with enterprise digital vision and formulates business justification 
• Establishes prioritization framework to ensure development focuses on most needed features for use domestically and globally
• Develops a Salesforce governance framework to ensure solutions are effective and secure
• Instills and evolves use of Agile methodology for consistent product delivery including overseeing user story development and sprint planning
• Maximizes digital cost efficiencies by continually assessing applicability of new development tools, processes, and SaaS solutions and integrating industry best-practices 
• Manages vendor relationships with multiple external development teams, software providers, and agencies
• Partners with FSBP IT and Procurement to provide business input/support to future state digital & data enterprise architecture
• Any other duties as assigned by management.

• BA/BS degree or equivalent work experience
• At least 5 years' experience in digital product management 
• At least 5 years' experience delivering CRM solutions specifically Salesforce 
• Experience with B2B and building products industry a plus
• Excellent communicator and creative thinker
• Strong technical and effective problem-solving skills
• Strong Analytical skills with an ability to use data in decision-making