CUSTOMER SERVICE REPRESENTATIVE - Spherion

We are looking for a friendly and motivated customer service representative to join a local team in providing exceptional service to patients. If you have excellent customer service skills and enjoy helping other this is the position for you. You will play a vital role in providing a positive experience from the moment patient call in. You will assist with a variety of patient requests and questions to support the medical team and enhance patient satisfaction.

Responsibilities:
Address patient inquiries, resolve concerns, and provide clear information about our services, procedures, and policies.
Maintain and update patient records and appointment schedules in our electronic health record (EHR) system.
Work closely with our medical team to ensure smooth operations and effective communication between patients and healthcare providers.

Working hours: 8:00 AM - 4:30 PM

Skills:
Experience in a healthcare setting is preferred

Education:
High School

Experience:
1-4 years

Qualifications:
Previous experience in a customer service role, preferably in a healthcare setting, is highly desirable.
Excellent verbal and written communication skills with the ability to convey information clearly and professionally.
Ability to interact positively with patients, staff, and visitors in a courteous and empathetic manner.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Familiarity with office software and electronic health record systems; experience with scheduling and administrative tasks.
Keen eye for accuracy in handling patient information


Apply online at www.spherion.com/apply

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).