CUSTOMER SERVICE REPRESENTATIVE - ONSITE - A.C. Coy

Location: Onsite in Canonsburg, PA

Job Type: Part-Time/ Permanent (20-25 hours//wk., 9am - 2pm or 9:30am - 2:30pm, M-F, no holidays or weekends)

Work Authorization: No Sponsorship

The A.C.Coy company has an immediate need for a Customer Service Representative.  Ideal candidates must have a minimum of 5 years experience in customer service/clerical experience.  

Provides general clerical duties such as answering phones, typing, filing and interaction with customers and any other administrative or secretarial function necessary to assist customers, Billing Clerk, Business Manager. This position reports directly to the Business Manager. 

• Interact with customers by phone and in person 
• Handle customer inquiries and complaints 
• Process payments for checks, credit cards and cash 
• Prepare and balance batch for electronic deposits daily 
• Process final accounts 
• Data entry
• Maintain open account receivable 
• Maintain and process delinquent accounts and collection 
• Maintain files and records 
• Perform general telephone duties 
• Coordinate ordering office supplies 
• Must occasionally lift and/or move up to 15 pounds

Education:

• High School diploma/GED - required

Experience Required:

• Experience in customer service/clerical - 5+ years
• Excellent communication skills
• Proficient with Microsoft Word/Excel 
• Ability to handle cash, basic math skills
• Must be able to pass a physical and drug test